External Communications Manager, EMEA

St Albans, Harrow, UK (On-site)

£63K/yr – £86K/yrSenior Level8+ years expFull time

Posted 3 hrs ago

Job Summary

Own and lead external communications for Santen in EMEA, shaping reputation, media relations, thought leadership and integrated campaigns across markets.

  • Define and drive regional external communications strategy and media engagement.
  • Coordinate cross-functional campaigns with Marketing, Medical Affairs and Public Affairs.

Job Description

Responsibilities

  • Develop and execute external communications strategies that strengthen Santen’s reputation and support business priorities across EMEA.
  • Lead proactive media engagement across international, regional, national and healthcare trade media to increase visibility and share of voice.
  • Develop thought leadership, executive visibility and corporate storytelling programmes that position Santen as a leader in eye health.
  • Partner with Marketing, Medical Affairs and Public Affairs to deliver integrated communications around disease awareness campaigns, scientific milestones, congresses and corporate initiatives.
  • Act as the communications partner for key EMEA markets, supporting local teams with media engagement, reputation building and external communications.
  • Identify opportunities to connect earned, owned and social media to maximise the impact of campaigns and external storytelling.
  • Build and manage relationships with communications agencies, media partners and key external stakeholders.
  • Monitor the external environment, identify emerging opportunities and support reputation and issues management when required.
  • Measure communications performance, media impact and share of voice to continuously improve external communications.
  • Collaborate closely with regional and global colleagues to ensure consistent messaging and execution across markets.

Requirements

  • Degree in Communications, Public Relations, Journalism, Marketing or a related field.
  • 8+ years of experience in external communications, public relations or corporate communications, ideally within healthcare, pharmaceuticals, medical technology or another regulated industry.
  • Proven experience developing and executing regional or international communications strategies.
  • Strong track record in media relations, including international, business and healthcare trade media.
  • Experience supporting communications around scientific congresses, disease awareness initiatives and corporate milestones.
  • Excellent writing, editing and storytelling skills with the ability to translate complex scientific topics into engaging communications.
  • Strong stakeholder management skills and experience partnering with Marketing, Medical Affairs and Commercial teams.
  • Experience managing communications agencies and working across international markets.
  • Fluency in English is required. French, Italian or German would be a strong advantage.

Preferred

  • French, Italian or German would be a strong advantage.
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Santen

3.8 Glassdoor

As a specialized company dedicated to ophthalmology, Santen carries out research, development, marketing, and sales of pharmaceuticals, over-the-counter products, and medical devices. Santen is the market leader for prescription ophthalmic pharmaceuticals in Japan and its products now reach patients in over 60 countries and regions. With scientific knowledge and organizational capabilities nurtured over a 130-year history, Santen provides products and services to contribute to the well-being of patients, their loved ones and consequently to society.Santen Pharmaceutical Official Social Media Global Terms of Usehttps://www.santen.com/en/legal/

Founded in 2017
JPN
1.8K employees (75 in marketing)
1% recommend to a friend
1% CEO approval

Salaries

Posted range

£63K/yr – £86K/yr

Taken straight from the job posting.

See all Santen salaries

Marketing Team

Marketing Team Size
75 (4% of company)
Median Tenure
2.1 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
368.5K
Traffic Source Mix
Search
55.9%
Direct
11.2%
Referral
3.6%
Social
3.9%
Paid
24.2%

Headcount Trend

Current headcount: ~1.8K

Recent News

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External Communications Manager, EMEA

Santen · St Albans, Harrow, UK · On-site