Responsibilities

• Manage event platforms and guest enquiries across all our venues. By understanding each venue’s offer, availability and guest experience, you will recommend and sell the most suitable option for every enquiry.
• Take ownership of platforms including SevenRooms, OpenTable, TheFork and Tagvenue.
• Ensure our listings, availability, event packages and promotional content are accurate, attractive and fully optimised.
• Work closely with our Head Chefs and management teams to coordinate special events, menus and seasonal campaigns, including Valentine’s Day, Mother’s Day, Father’s Day and other key occasions.
• The marketing side of the role will support this commercial focus. You will help plan newsletter content, promote our venues and experiences, and maintain an active and consistent presence across our social media channels.

Requirements

• Reservations Management: 2 years (required)

Preferred

• Experience using SevenRooms, OpenTable, TheFork, Tagvenue or similar platforms is highly desirable.
• Basic wine knowledge would be welcome, particularly when promoting our wine bar and developing guest packages, but this is not essential.

Benefits

• Company pension.
• Discounted or free food.
• Employee discount across the group.
• Company events.
• Training and continuous personal development.
• Access to the Wisdom Employee Assistance Programme, offering confidential support for wellbeing, mental health, financial advice and personal matters.