Engagement Strategist/Planner - Health
London, UK (Unknown)
Posted 1 day ago
Job Summary
Lead the development of omnichannel engagement strategies for healthcare professionals, shaping journey mapping, workshop facilitation, and insight synthesis across promotional and medical streams.
- Own omnichannel engagement strategy across accounts
- Build end-to-end HCP journey ecosystems
- Support new business pitches with research and mapping
Job Description
Responsibilities
- Omnichannel & Engagement Strategy: Support the creation of customer engagement strategies across promotional and medical communications, mapping out effective touchpoints for Healthcare Professionals (doctors, specialists, pharmacists, and broader care teams).
- Journey & Experience Mapping: Analyze HCP behaviors, decision-making drivers, and channel preferences to build end-to-end engagement ecosystems.
- Workshop Facilitation & Client Engagement: Co-design and facilitate strategic client workshops, strategy development sessions, and interactive planning meetings.
- Insight Synthesis & Critical Thinking: Mine actionable insights from data, research, and behavioral observations to unlock strategic white space and competitive advantage.
- Cross-Account Support: Work closely with strategy leaders across a blend of client accounts (approx. 50/50 split across promotional and medical/scientific streams), adapting seamlessly to different therapeutic areas.
- New Business & Pitch Support: Contribute research, journey mapping, and engagement thinking to integrated 360° pitches and new business initiatives.
Requirements
- Experience / Engagement / Media Strategists: 2–5 years of experience in experience planning, engagement strategy, media strategy, or omnichannel planning within an agency or consulting environment.
- Life Sciences Backgrounds Transitioning to Strategy: A degree or background in Life Sciences (e.g., Pharmacy, Pharmacology, Biomedical Sciences, or Healthcare Consulting) with a strong strategic mindset and a desire to pivot into creative brand and engagement planning.
- Behavioral Strategy / Consulting Backgrounds: Experience in behavioral science, behavioral consulting, or strategic consulting applied to communications and decision-making.
LUV Infinity Group is an exciting UK based umbrella company for a multitude of brands, ranging from nightclubs, bars to restaurants all over the United KingdomLUV Infinity Group has a firm Impression on the UK Nightlife and hospitality industry with our venues bringing thousands of smiles to customers faces every day since 2009; and we only continue to expand and grow today.We pride ourselves on thinking outside of the box, being innovative within our ideas & providing the best quality product across each and every diverse brand that we have created.Focusing at the heart of our business, our people; we believe a successful business begins with the people who operate it & we continually reinvent the wheel when it comes to what makes us good employers – this is what drives us.
