Responsibilities

• Manage and deliver the company's digital marketing activity to drive lead generation, customer engagement and business growth.
• Develop and execute SEO strategies to improve website rankings, organic traffic and online visibility.
• Manage and continuously improve the company website, customer journeys and conversion performance.
• Create and coordinate engaging content across websites, social media, email marketing, case studies and promotional materials.
• Plan, deliver and optimise multi-channel marketing campaigns across SEO, content, email, social media and paid advertising.
• Monitor, analyse and report on marketing performance, website analytics, campaign effectiveness and ROI.
• Support Business Development with bid content, presentations, marketing collateral and lead generation initiatives.
• Manage relationships with external agencies, designers, developers and marketing suppliers.
• Identify market trends, competitor activity and growth opportunities to strengthen brand awareness and market position.
• Develop marketing processes, systems and reporting tools to improve efficiency and performance.

Requirements

• Experience in a Digital Marketing Manager or similar hands-on marketing role.
• Strong knowledge of SEO, website management and lead generation.
• Experience delivering successful digital marketing campaigns across multiple channels.
• Strong commercial and strategic awareness with the ability to link marketing priorities to revenue, sales pipeline, customer acquisition and business development outcomes.
• Excellent content creation and copywriting skills.
• Strong analytical skills with the ability to measure performance and drive improvements.
• Experience managing marketing budgets, external agencies, digital partners and resource plans effectively.
• Excellent leadership skills with the ability to build, structure and develop a high-performing digital marketing function.
• Experience using Google Analytics, Search Console and marketing tools.
• Ability to manage multiple projects and priorities in a fast-paced environment.

Preferred

• Experience within facilities management, cleaning, security or B2B service sectors.
• Knowledge of PPC, paid social advertising and marketing automation.
• Experience supporting tender submissions, bid content and sales presentations.
• Experience using CRM systems and lead management platforms.
• Marketing qualification (CIM or equivalent).

Benefits

• Competitive salary package (Up to £60,000.00 per annum)
• Hybrid working available following successful completion of probation
• Company laptop and mobile phone provided
• Cycle to Work Scheme with savings on bikes and equipment
• Employee discount platform with discounts at major retailers, restaurants and leisure brands
• Recognition through our monthly Circle of Excellence Awards
• Ongoing training, development and career progression opportunities
• People First culture focused on employee wellbeing and support
• Access to the "We're Here" mental health support programme for employees and their immediate family
• Long Service Awards celebrating career milestones