Customer Relationship Manager (B2B Marketing)

Stafford, Staffordshire, UK (On-site)

Salary Not AvailableMid LevelFull time

Posted 11 days ago

Job Summary

Own and manage strategic customer marketing relationships for Addmaster, acting as the main marketing contact, building structured engagement plans, driving co-branding initiatives, and leading exhibition and event programmes to elevate visibility.

  • Build and maintain a pipeline of co-branding opportunities.
  • Align customer engagements with commercial priorities and opportunities.
  • Deliver case studies and joint campaigns to support sales and marketing.

Job Description

Responsibilities

  • Build and manage strong, long-term marketing relationships with key Addmaster customers.
  • Act as the primary marketing contact for assigned customers, developing a deep understanding of their business, products, and strategic priorities.
  • Proactively engage customers to identify opportunities to integrate Addmaster technologies into their marketing narratives.
  • Develop structured customer engagement plans to strengthen relationships and increase visibility of Addmaster within customer organisations.
  • Work closely with the sales team to align customer engagement with commercial priorities and opportunities.
  • Own and evolve Addmaster’s co-branding strategy with customers.
  • Identify, develop, and deliver co-branded marketing initiatives including: Case studies, Product launches, Joint PR and editorial opportunities, Digital campaigns, Customer success stories
  • Ensure consistent and correct use of Addmaster branding across all customer-facing materials.
  • Build and maintain a strong pipeline of co-branding opportunities, tracking progress and commercial impact.
  • Continuously identify new ways to increase Addmaster’s visibility within customer products and communications.

Requirements

  • Strong experience in customer-facing marketing, account management, or partnership roles.
  • Proven ability to build and manage relationships with external stakeholders.
  • Commercial awareness with the ability to link marketing activity to business outcomes.
  • Experience delivering co-marketing or partnership initiatives.
  • Confident communicator with strong presentation and interpersonal skills.
  • Experience managing exhibitions, events, or customer activations.
  • Strong organisational and project management skills.
  • Ability to work cross-functionally with sales, marketing, and external partners.
  • Competent IT skills; experience with CRM systems and marketing tools is beneficial.
Addmaster (Part of Polygiene Group) logo

Addmaster (Part of Polygiene Group)

Addmaster (UK) Ltd is a global leader in the supply of technically innovative, premium quality additives for the plastics, flexible films, paper, textile, and paints & coating industries.Addmaster (UK Ltd) was founded in 2000 with headquarters in Stafford (UK), to develop innovative technologies for polymers, including long-term product protection against harmful bacteria. Today our products can be found in thousands of applications worldwide, at work, in the home, in leisure and in industry.Addmaster has a global presence with distributors throughout the world including Argentina, Australia, Belaurus, Cambodia, Chile, China, Estonia, Finland, Germany, Hungary, Indonesia, Italy, Kazakhstan, Latvia, Lithuania, Malaysia, Myanmar, North America, Philippines, Portugal, Russia, Singapore, Spain, Thailand, Turkey, Ukraine and Vietnam.Addmaster products have won many awards and the company has been recognised by the Queen’s Awards for Enterprise, in 2011 and again in 2018 with the Queen’s Award for International Trade. In 2018 the company was also recognised for outstanding international sales performance with a Department for International Trade Board of Trade Award and a Staffordshire Chambers Business Award for International Trade.In 2020 Addmaster were awarded a third Queen's Award, this time for Innovation in recognition of our contribution to improving public hygiene and eliminating plastic waste.

Founded in 2000
Stafford, England, GBR
14 employees (1 in marketing)

Marketing Team

Marketing Team Size
1 (7% of company)
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
6.6K

Headcount Trend

Current headcount: ~14
Addmaster (Part of Polygiene Group) logo

Customer Relationship Manager (B2B Marketing)

Addmaster (Part of Polygiene Group) · Stafford, Staffordshire, UK · On-site