CRM Manager at BOXRAW | Coventry, UK

CRM Manager

Coventry, UK (On-site)

Salary Not AvailableManagerFull time

Posted 4 months ago

Job Summary

Own CRM strategy and end-to-end lifecycle orchestration, turning segmentation, messaging, and automation into measurable retention and revenue, with data-driven optimization and cross-functional alignment to inform broader digital decisions.

Segmentation, flows, and send frequency ownership to personalize journeys across new customer and existing lifecycle stages.
Data, testing, and reporting to improve deliverability, performance, and actionable insights.
Cross-functional collaboration with brand and commercial teams to ensure CRM informs trading decisions and aligns with broader digital initiatives.

Job Description

Segmentation, flows, and send frequency ownership to personalize journeys across new customer and existing lifecycle stages.
Data, testing, and reporting to improve deliverability, performance, and actionable insights.
Cross-functional collaboration with brand and commercial teams to ensure CRM informs trading decisions and aligns with broader digital initiatives.

BOXRAW

Underpinned by the tenets of the boxing lifestyle - discipline, mindfulness & love - BOXRAW was founded in 2017 to represent an attitude toward life. Paying homage to boxing culture, the people and the community; we’re on a mission to demonstrate the power of boxing to the world and become a badge of pride that says ‘I'm fighting for something.’ We produce game-changing boxing equipment, training, and athleisure wear for those who fight to compete, those who fight to stay fit and those who are fighting for something. In every mind is a fighter and we accompany every boxing journey; whether it’s to grow confidence, strengthen fitness, or become a World Champion.

Founded in 2017

Coventry, England, GBR

41 employees (21 in marketing)

boxraw.com/careers