Responsibilities

• Plan, develop and implement multi-channel campaigns such as but not limited to; acquisition, in-life, upsell/cross-sell, renewal, win back
• Deliver multi-channel and measurable customer campaigns and journeys
• Presenting plans and activity performance to a broad range of stakeholders, taking part in team and cross functional meetings
• We are now looking for a CRM Executive to join the team for a 9 month fixed term contract.
• The CRM Executive will be planning and Implementing multi-channel CRM activity across the reader lifecycle

Requirements

• Experience of building campaigns using a CRM tool (ideally Braze but not essential)
• Experience of marketing performance tracking, analysis and reporting
• Experience in audience-centric, data-driven marketing
• Experience of executing activity across email, but other channels would be a bonus

Benefits

• You\'ll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days.
• Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age).
• We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving.
• Season ticket loans are also available.
• You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance.
• We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy.
• Culture and wellbeing: access to an employee benefits platform with tailored health and wellbeing support; free yoga and Pilates classes; corporate gym membership and cycle to work scheme.
• Learning and development: access to tools and solutions; support for vocational courses and apprenticeships.
• We value honesty in your application. AI generated content must not be presented as your own work."
• Guardian News and Media is proud to be a London Living wage employer.