CRM Copywriter - 14 month FTC

London, UK (Hybrid)

£45K/yr – £65K/yrMid LevelFull time

Posted 2 months ago

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Job Summary

Own clear, customer‑facing CRM copy across Wise, turning transactional, service and marketing messages into concise, action‑oriented communications that guide users and drive timely engagement.

  • CRM Copy Ownership: Write transactional and marketing messages that explain features, updates and guidance across Wise journeys.
  • Cross‑functional Collaboration: Partner with designers, product marketers and managers to craft user‑friendly messages and timely nudges.
  • Channel Consistency: Support personalised communications and service notifications across Wise channels and touchpoints.

Job Description

Own clear, customer‑facing CRM copy across Wise, turning transactional, service and marketing messages into concise, action‑oriented communications that guide users and drive timely engagement.

  • CRM Copy Ownership: Write transactional and marketing messages that explain features, updates and guidance across Wise journeys.
  • Cross‑functional Collaboration: Partner with designers, product marketers and managers to craft user‑friendly messages and timely nudges.
  • Channel Consistency: Support personalised communications and service notifications across Wise channels and touchpoints.

Wise

3.9 Glassdoor

Wise is a global technology company, building the best way to move money around the world. With the Wise account people and businesses can hold 40+ currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new cross-border payments network that will one day power money without borders for everyone, everywhere. However you use the platform, Wise is on a mission to make your life easier and save you money.Co-founded by Kristo Käärmann and Taavet Hinrikus, Wise launched in 2011 under its original name TransferWise. It is one of the world’s fastest growing, profitable technology companies and is listed on the London Stock Exchange under the ticker, WISE.16 million people and businesses use Wise globally, which processes £9 billion in cross-border transactions every month, saving customers around £1.5 billion a year.For customer queries: Please note that LinkedIn is not a Wise Customer Support channel. If you would like to hear from our Customer Support team, please see our Facebook, Twitter and Instagram pages.Login to access customer support: https://wise.com/login/FB: https://www.facebook.com/Wise/IG:https://www.instagram.com/wiseaccount/TW:https://twitter.com/home

Founded in 2011
London, England, GBR
9.2K employees (465 in marketing)
78% recommend to a friend
85% CEO approval

Traffic Signals

Monthly Visitors
47.5M
Monthly Google Ads Budget
$80.4K
Traffic Source Mix
Search
50%
Direct
47.8%
Referral
1.7%
Social
0.2%
Paid
0.2%

Headcount Trend

Current headcount: ~9.2K

Marketing Team

Marketing Team Size
318 (3% of company)
Median Career Experience
9.5 years
Median Tenure
3.3 years
Marketing Roles Posted (Last 30 Days)
7

Funding

Total Funding
$1.7B
Last Raise
Post IPO Debt, 3 years ago

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