CRM Executive
WeDoCRM
UK (Remote)
In-houseFull-timeMid level2+ years exp.
5 days ago
CRM & Content Executive
London, UK (Hybrid)
Salary Not AvailableMid LevelPermanent
Posted 6 weeks ago
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Job Summary
Own end-to-end website content and CRM program execution across markets, aligning site experiences with trading plans, lifecycle journeys, and measurable outcomes.
- Website & App Content Management: Manage day-to-day content across Moonpig's international websites and apps to drive engagement and conversions.
- CRM Campaign Delivery: Build and deploy multi-channel campaigns including emails, push, and automated journeys across Ireland, Australia, and the US.
- Cross-Functional Collaboration: Align with Design, Product, Commercial and Analytics to optimise experiences and communications.
Job Description
Own end-to-end website content and CRM program execution across markets, aligning site experiences with trading plans, lifecycle journeys, and measurable outcomes.
- Website & App Content Management – Manage day-to-day content across Moonpig's international websites and apps, ensuring a seamless and engaging customer experience.
- CRM Campaign Delivery – Build, test and deploy CRM campaigns across multiple channels including email, push notifications, triggered communications, reminders and newsletters.
- Cross-Functional Collaboration – Partner closely with Design, Product, Commercial and Analytics teams to optimise customer experiences and communications.
Moonpig
At Moonpig Group our mission is to help people connect and create moments that matter. We’re an international group made up of two brilliant brands – Moonpig in the UK, US and Australia, and Greetz in the Netherlands.We’re a technology platform at heart, but our customers know us as the leading eCommerce destination for greetings cards, gifts and flowers. Last year we delivered over 70 million personalised cards, gifts and flower bouquets in over 50 million orders, helping our customers celebrate all the occasions that matter to them, from milestone birthdays and anniversaries to new arrivals and all of those just-becauses.We have awesome people and a caring company culture: We give teams autonomy while supporting personal growth at all levels. Plus, we know how to have fun! Don’t just take our word for it, though; in Feb 2022, Moonpig was officially recognised as an outstanding company to work for by Best Companies and we earned a 2-Star accreditation, which is Best Companies second-highest standard of workplace engagement and represents organizations striving for the top. Head over to our careers site for more company info and our current opportunities - https://www.moonpig.com/uk/blog/moonpig-careers/moonpig-careers/
Founded in 2000
London, England, GBR
551 employees (83 in marketing)
