CRM Configurator
Salford, UK (Hybrid)
Posted 1 day ago
Job Description
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Job Info
- Job Identification 1012
- Posting Date 10/02/2026, 01:12 PM
- Apply Before 10/12/2026, 10:59 PM
- Job Schedule Full time
- Contract Type Fixed Term
- Duration of FTC 2 Years - end date can shift not fixed to specific date
- Salary From £38,784
- Salary To £46,049
- DBS required No
- Driving Required No
- Organization Student Experience and Support, University of Salford
We are seeking to recruit a CRM Configurator to support the ongoing development of University of Salford CRM system. The role will work with operational and technical colleagues to understand requirements, support configuration within Microsoft Power Platform, and help users feel confident using CRM as it develops.
Located in the Customer Contact Technologies team the CRM Configurator will be responsible for conducting hands-on configuration, customisation and extensions of the Microsoft Dynamics 365 CRM.
Applicants should be aware that this advert may close early if we receive a high volume of applications.
Key Responsibilities
- To work with relevant stakeholders and lead the CRM configuration and customisation
- Manage the design and development of D365 solutions to business requirements
- To support new projects as part of the CRM roadmap
- To analyse and investigate the impact of business requirements
- To maintain an up-to-date knowledge of systems used
The Directorate of Student Experience and Support (SES) brings together Campus Experience, Customer Contact and Experience, and Student Support and Safeguarding.
We understand that academic success is enhanced when students operate in the right environment and with the right support available. As a result, we provide agile and adaptive services reflective of the different ways students and our customers want, and need, to access support and services.
Student Experience and Support is an early adopter of the Microsoft Dynamics 365 CRM (Customer Relationship Management) at the University of Salford, alongside Admissions and Recruitment teams, with the eventual aim of being integrated with every point on the student journey.
What's in it for you?
- Competitive salary - and excellent pension scheme
- An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
- Flexible working - we support a culture of flexible and agile working to help you find the right balance
- Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential
- Our community - there's a real sense of belonging here at Salford. We value diversity, in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students' lives
- The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts
- A rewarding career - where everything you do will make a difference. To our students, our local community, and the world around you
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The University of Salford
Salford is an ambitious University, with our 20,000 students contributing enormously to the local economy and our expertise transforming individuals and communities through excellent teaching, research, innovation and engagement. We are leading in areas including health, energy, media and the built environment and have completed impressive work with business and industry partners.If you have a question about a course at Salford please contact our Recruitment Support Team who will be happy to help you with your query. They can be reached on enquiries@salford.ac.uk, +44 (0)161 295 4545 or via the live chat widget on this section of our website: https://www.salford.ac.uk/contact-us-recruitment.
Salaries
Posted range
£39K/yr – £46K/yr
Taken straight from the job posting.
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