Content Strategist (Fixed-Term Contract)
London, UK (Unknown)
Posted 12 days ago
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Job Summary
Own and drive content strategy and workflows for AI-enabled content and cross-channel support, collaborating with Production and stakeholders to align with product updates, user needs, and business goals, while designing user-centered content experiences and measuring effectiveness.
- Lead content strategy and project management.
- Collaborate with product/engineering and executives to advocate for users.
- Design experiences and optimize content workflows using data and best practices.
Job Description
Responsibilities
- Work closely with the Production team to ensure creation and delivery of accurate, effective, high-quality content for all supported channels across locales, driving and moderating output of AI-enabled content creation or publishing tools as relevant.
- Collaborate with stakeholders for content project management and approvals, acting as the main contact point to understand how content can support product updates, business goals, and priorities, and advocating for users with executive product support partners and product managers/engineers.
- Advocate opportunities to optimize content and associated workflows/multimedia using data, industry best practices, and experiment-driven insights, measuring the effectiveness of support content experiences for one or more products/product areas.
- Design content experiences for users, aligned with product and support goals, informed by customer knowledge, performer industry data, technical capabilities and journey insights.
Requirements
- Bachelor’s degree or equivalent practical experience.
- 5 years of experience in content strategy, management, or design.
- Experience with content formats (e.g., personalized, interactive, motion-based, or artificial intelligence), experience design, and content quality moderation.
- Experience managing project timelines and prioritizing deliverables.
- Experience in building content plans, analyzing metrics, and reporting on content effectiveness.
Preferred
- 5 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
- Experience working in global teams and with outsourced content production.
- Familiarity with AI-enabled tools for content management, editing or publication.
- Proven ability to influence executive stakeholders and to communicate and collaborate well with cross-functional teams.
LUV Infinity Group is an exciting UK based umbrella company for a multitude of brands, ranging from nightclubs, bars to restaurants all over the United KingdomLUV Infinity Group has a firm Impression on the UK Nightlife and hospitality industry with our venues bringing thousands of smiles to customers faces every day since 2009; and we only continue to expand and grow today.We pride ourselves on thinking outside of the box, being innovative within our ideas & providing the best quality product across each and every diverse brand that we have created.Focusing at the heart of our business, our people; we believe a successful business begins with the people who operate it & we continually reinvent the wheel when it comes to what makes us good employers – this is what drives us.
