Responsibilities

• delivering engaging multi-channel communications and managing competing priorities in a busy environment.
• creating content, delivering campaigns, analysing results, and using digital tools to achieve measurable outcomes.
• working across a range of channels and platforms, using your communication skills and creativity to engage diverse audiences and drive positive customer experiences.
• help us continue to improve the way we communicate, with a strong focus on digital engagement, self-service and customer experience.
• transform how we communicate with more than 90,000 pension scheme members and 162 employers, making complex information simple, accessible and engaging.
• developing and delivering multi-channel communications campaigns across websites, email, webinars, social media and digital platforms.
• creating engaging, high-quality content for diverse audiences, using tools such as Mailchimp, Canva and CRM systems to plan, deliver and evaluate campaigns.
• highly organised, able to manage multiple projects simultaneously while meeting deadlines and maintaining high standards, and confident in using data, analytics and customer insights to improve engagement and communication performance.
• Strong stakeholder management skills are essential, together with the ability to work collaboratively, take ownership of projects and deliver measurable results.
• This is an exciting opportunity for a communications professional who enjoys being a doer as well as a thinker.

Requirements

• proven track record of delivering engaging multi-channel communications and managing competing priorities in a busy environment.
• hand s-on role for someone who enjoys creating content, delivering campaigns, analysing results, and using digital tools to achieve measurable outcomes.
• confident working across a range of channels and platforms, using your communication skills and creativity to engage diverse audiences and drive positive customer experiences.
• strong experience in communications and a proven track record of developing and delivering multi-channel communications campaigns across websites, email, webinars, social media and digital platforms.
• experienced in creating engaging, high-quality content for diverse audiences, using tools such as Mailchimp, Canva and CRM systems to plan, deliver and evaluate campaigns.
• highly organised, able to manage multiple projects simultaneously while meeting deadlines and maintaining high standards, and confident in using data, analytics and customer insights to improve engagement and communication performance.
• strong stakeholder management skills are essential, together with the ability to work collaboratively, take ownership of projects and deliver measurable results.