Responsibilities

• Drafting and editing news items, email updates, event copy and web content
• Maintaining webpages and preparing routine email communications
• Uploading content and digital assets, ensuring accessibility standards are met
• Support communications campaigns and projects by preparing content, gathering assets, scheduling activity and helping with event logistics
• Contribute ideas to improve content and audience engagement, while helping to coordinate timelines and materials to keep projects moving effectively
• Understand how communications are performing by monitoring engagement metrics, providing basic reporting and supporting audience research by gathering information, summarising insight and tracking feedback
• Build effective relationships with colleagues across UCL and respond to routine enquiries, escalating issues where appropriate

Requirements

• Confident communicator with experience of producing clear, engaging written content for digital or print channels
• Good understanding of digital communications principles and good practice
• Excellent written and verbal communication skills and a strong eye for detail
• Organised and able to manage multiple tasks, deadlines and competing priorities while maintaining a high standard of accuracy
• Enjoy working collaboratively and have the interpersonal skills to build positive relationships with colleagues at all levels
• Comfortable following guidance, adapting to changing priorities and delivering work to deadline
• Experience in communications, marketing or a similar role
• Experience of updating webpages or working with digital publishing tools
• Copywriting and research experience, particularly the ability to translate complex information for different audiences
• Experience of working with external suppliers

Preferred

• Copywriting and research experience, particularly the ability to translate complex information for different audiences
• experience of working with external suppliers
• knowledge of Adobe InDesign, Photoshop, Acrobat or similar

Benefits

• 41 days’ holiday (27 days annual leave, 8 bank holidays, 6 closure days)
• Option to purchase 5 additional days’ annual leave
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme, season ticket loan, and immigration loan
• Relocation support for eligible posts
• On-site nursery and gym
• Enhanced maternity, paternity, and adoption pay
• Staff Support Service (employee assistance programme)
• Discounted medical insurance
• Full details: UCL Rewards and Benefits.