Responsibilities

• Welcoming patients and providing excellent customer service
• Registering new patients and maintaining accurate patient records
• Managing appointments, telephone calls and patient enquiries
• Handling general reception and administrative duties
• Liaising professionally with patients and the dental team
• Supporting the smooth day-to-day running of the reception
• Promoting practice services and patient offers
• Assisting with social media and marketing activities
• Creating engaging content to showcase the practice and its services
• Supporting patient engagement and practice growth

Requirements

• Warm, friendly and approachable
• Professional and well presented
• Confident and an excellent communicator
• Experienced in a dental reception environment
• Experienced in registering patients
• Highly organised and able to multitask
• Accurate and attentive to detail
• Confident using computers and practice systems
• Creative and enthusiastic about marketing and social media
• Proactive, motivated and able to use their own initiative