Responsibilities

• Manage relationships with existing business clients.
• Understand client requirements and prepare proposals, account plans and project briefs.
• Coordinate with design, marketing, production and operational teams.
• Monitor project delivery, budgets, deadlines and client satisfaction.
• Review marketing and commercial performance information.
• Prepare reports and recommendations for senior management.
• Support contract renewals, service improvements and account growth.
• Resolve complex client issues professionally and promptly.
• Maintain accurate client, contract and project records.

Requirements

• Relevant experience in client services, account management, marketing or commercial management.
• Strong communication, negotiation and organisational skills.
• Experience managing client projects, budgets and deadlines.
• Good commercial awareness and problem-solving ability.
• Competence in Microsoft Office and CRM systems.
• Ability to work independently and coordinate several projects at the same time.
• A university degree is not required. Practical experience and the ability to perform the role effectively are more important.

Benefits

• UK visa sponsorship