Client Manager

Nottingham, UK (Hybrid)

Salary Not AvailableManager6+ years expFull time

Posted 2 weeks ago

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Job Summary

Own end-to-end retail media delivery for Boots Media Group with clear channel ownership, performance reporting, and cross-team leadership.

  • Channel ownership: drive strategy, inventory management, Boots stakeholder alignment, and innovation in your media mix.
  • Performance & reporting: optimize campaigns and translate data into actions that hit client objectives.
  • Leadership & collaboration: coach Client Management, align with BMG, Boots and supplier brands, and shape best practices for growth.

Job Description

Own end-to-end retail media delivery for Boots Media Group, balancing channel leadership, campaign performance, and cross-stakeholder collaboration to hit commercial targets.

  • End-to-end Campaign Delivery: Manage campaigns from client agreement through to execution across Boots partnerships and supplier brands.
  • Channel Ownership: Own the strategic direction of your media channels, oversee inventory, Boots stakeholders, processes, and innovation.
  • Performance & Reporting: Drive optimisation and reporting to meet client objectives and communicate impact clearly.
  • Team Leadership & Development: Manage and develop direct reports with weekly 1:1s, quarterly plans, and six-month reviews.
  • Stakeholder & Relationship Management: Build strong relationships across BMG, Boots, and supplier brands to enable co-branded campaigns aligned with strategy.
  • Creative & Strategic Planning: Develop insight-led creative proposals to elevate supplier opportunities and standardize best practices across the team.
  • Campaign Management: Oversee planning and delivery within your category, ensuring brand tiering and seamless execution.
  • Continuous Improvement & Commercial Growth: Shape processes, learnings, and best practices to drive ongoing growth for Boots Media Group.
  • 6–12 months’ experience coaching and managing a team member
  • Experience in marketing, ideally within retail or agency environments
  • Proven ability to manage multiple clients with strong organisational and time management skills
  • Confidence working with data, budgets, and financial reporting (Excel proficiency required)
  • 10% discretionary bonus
  • £1,800 yearly wellbeing fund (on top of your salary!)
  • Free Headspace subscription
  • £500 yearly “Uni Fund” for learning
  • 4 extra Wellbeing Days off per year
  • Summer & Winter conferences + year-round celebrations
  • 4pm finishes every Friday
  • Flexible and hybrid working
SMG logo

SMG

We’re the original pioneers in connected commerce marketing. Since 2008, we’ve been partnering with major retailers, powering global brands, and building meaningful connections with shoppers. We simplify the mind-boggling complexity of today’s retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalised shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth.Time after time, we change the game. SMG is home to a world-class suite of commerce advertising capabilities powered by data and cutting-edge technology. We constantly push ourselves, our tech and our industry to discover innovative new ways to connect, sell and grow.Our brilliant people are the ones who make change happen. Straight-talking, fiercely driven, and with a thirst for challenging the status quo, we’re united in spirit and culture. Positively disrupting retail and creating campaigns with impact, we’re taking everyone with us on extraordinary adventures in connected commerce.

Founded in 2016
London, England, GBR
621 employees (71 in marketing)

Traffic Signals

Monthly Visitors
20.2K
Traffic Source Mix
Search
33.3%
Direct
48.1%
Referral
9.3%
Social
7.8%
Paid
1.2%

Headcount Trend

Current headcount: ~621

Marketing Team

Marketing Team Size
53 (9% of company)
Marketing Roles Posted (Last 30 Days)
17

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