Responsibilities

• Being a reliable , proactive day-to-day contact for your core clients
• Taking care of regular client servicing job s and day-to-day campaign activity, helping to ensure we stick to timelines and do the best job we can
• Writing high quality press materials, content creator materials, briefs, and other campaign assets
• Media pitching and outreach, including fostering great relationships with key media, securing high-quality coverage and keeping up to date with changing contacts and media landscape
• Comfortable liaising with content creators and agent s, and managing briefs
• Drafting and creating social content and supporting the team with content planning
• Contributing to campaign strategy and creative
• Spotting trends , opportunities and risks for clients
• Coverage tracking, reporting and analysis and analysis
• Supporting on other clients w here needed and where time allows

Requirements

• Agency experience: 1-2 years in agency (comms and social) is essential for this role
• Love the detail: You are organized, consistent, detail-oriented, and dependable - the kind of person who loves a clear timeline, a fully updated spreadsheet and a flawless status report.
• Are genuinely curious: You are eager to learn about your clients, their competitors, the world around you, and the fast-moving media and social landscape.
• Want to build relationships: You enjoy talking to people, whether that’s keeping clients updated, liaising with suppliers, and have really strong existing connections with journalists, talent, and content creators.
• Bring energy and fresh thinking: You love contributing creative, actionable ideas to brainstorms and execution plans.
• Are a true team player: You thrive in a collaborative environment, keeping communication open, positive, and solution-focused.
• Care about quality: You take pride in your work, ensuring everything from a press release to a social media caption is high quality and client-ready.

Benefits

• A business with purpose: B Corp certified. We work on purpose-driven campaigns alongside traditional consumer brands, and donate 2% of our time and profit to good local causes.
• Learning & growth: We invest heavily in your development through our in-house learning programme, Wonderversity, alongside direct coaching and mentor support to help you map out your career journey.
• Work that fits around life: Flexible working and trust around how and where you work. Our family policies are designed around modern lives, and we maintain neurodiverse, period, and menopause-friendly workplace practices.
• Mental health and wellbeing: Access to support, including all-year-round access to Spill, our employee assistance programme.
• A genuinely inclusive workplace: Fair pay strategy (benchmarked nationally and aligned annually), annual gender pay gap analysis, and a safe environment where you can bring your full self to work.
• The practical bits: A beautiful collaborative workspace on Bristol harbourside and a Mac laptop.