Responsibilities

• UGC & Influencer Management: Find and contact new UGC creators daily.; Build and manage long-term influencer relationships.; Manage the UGC creator spreadsheet and creator pipeline.; Coordinate gifted and paid collaborations.; Help build a growing library of high-quality marketing content working alongside Social Media Manager and closely with director.
• Marketing & Brand: Reply to Instagram and social media DMs.; Assist with email marketing campaigns.; Write and upload SEO-friendly blog content.; Maintain the content calendar.; Create high-quality product images and simple marketing graphics using Canva.; Research competitors and industry trends.
• PR & Brand Growth: Research relevant awards and complete award submissions.; Reach out to magazines, journalists and PR contacts.; Build relationships with media and influencers.; Identify opportunities for brand exposure and partnerships.
• Administration & Operations: Write first drafts of emails and outreach messages.; Update spreadsheets and project trackers.; Handle customer service enquiries professionally.; Support day-to-day business administration.; Ordering new packaging stock.; Keep projects organised and progressing smoothly, allowing the founder to focus on business growth and strategy.

Requirements

• Experience using Canva.
• Excellent organisational and project management skills.
• Strong written communication.
• Confident using Google Drive, Google Sheets and Microsoft Office.
• Ability to manage deadlines without close supervision.

Preferred

• Experience working with influencers or UGC creators.
• Basic understanding of SEO.
• Experience with email marketing platforms such as Klaviyo or Mailchimp.
• Social media experience.
• Experience within e-commerce, fashion or luxury brands.

Benefits

• Fully remote working.
• Monday–Friday working pattern.
• Flexibility and autonomy.
• Opportunity to grow alongside a rapidly expanding premium brand.
• Regular involvement in exciting new product launches and marketing campaigns.
• Occasional team meetings in London or Essex (approximately once or twice per month).
• Genuine career progression as the business continues to scale.