About Us
GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking.
GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions.
We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States.
At GoCardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help!
And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!
The role
GoCardless are seeking a self-motivated, curious, and inspired brand designer to join our design team.
We are at an exciting point in our journey, expanding our brand footprint and enhancing our product experience. This role is ideal for a proactive designer who is excited to contribute to a growing design team and make a significant impact in shaping the future of the GoCardless brand.
Must Have Skills

• Must have: You are native in Figma, but are especially excited about building systems that optimise for scale and automation, whether within Figma or not. You are comfortable in InDesign, Illustrator, and Photoshop and preparing assets for production.
• AI: You are familiar with and enthusiastic about the role AI plays in design. Whether generating assets, using it to expedite processes or building your own tool, you see its use as a force multiplier.
• Art direction: As well as someone who is excited about solving technical challenges, we are looking for applicants with discerning visual taste who are comfortable in applying that judgement across a spectrum of disciplines and channels — whether you are working on, an email nurture campaign, a global marketing campaign, a product launch or headline event, your sense for what good looks and sounds like, shines through.
  

Desirable Skills

• Familiarity with motion design tools (such as After Effects, Jitter, Cavalry, Rive or equivalent): Experience in creating micro animations and interactive elements is important for us.
• Curiosity about emerging design tools: As the tech stack of a designer (more so now than ever) seems to be in constant flux, we are looking for designers that are excited about constantly evolving their skillset and exploring novel ways of working.
  

What Excites You

• Tangible impact: You will have the unique opportunity to create a tangible impact at a company that has achieved significant scale. At GoCardless, you'll experience substantial autonomy, empowering you to push beyond the obvious solutions and innovate without the constraints typically found in large organisations.
• Clarity from complexity: You care deeply about users, possess the ability to distil complex, ambiguous concepts into simple user-centric designs. This skill is essential in creating effective designs that resonate with our audience and enhance their experience of our products.
• Digital products and technical innovation: We are a product led company. So, we want you to be excited by digital products and technological advancements, both in how they can help bring variety to the design process, but also through the lens of evolving conventions (such as user experience and interface design).
  

What Excites Us

• Visual craft and attention to detail: You care deeply about presentation, demonstrating a passion for the craft of design, going the extra 10% to elevate designs beyond “good enough”.
• Business acumen: An understanding of the balance between desirability and delivering. You are always mindful of company objectives, knowing when it is appropriate to ship a product and when to pause for iteration. Your design decisions are informed not only by creativity but also by business goals and user needs.
• Project and stakeholder management: You are confident at managing multiple projects and stakeholders simultaneously.
• Adaptive problem solving: As an adaptive, self-starting designer, you approach projects with a flexible mindset, continuously striving for improvement.
• Team collaboration and humility: We value humility and appreciate the power of teamwork. As a team player, you are willing to engage in all aspects of the design process, including the less glamorous tasks that contribute to the overall success of the team.
• Experience and portfolio: We are looking for designers with 2+ years of experience either within an in-house team (beneficial if coming from a VC backed technology company) or a respected branding agency. Your portfolio includes relevant case studies to the role specification and showcase your ability to design at a consistently high level across a variety of channels and media types.
  

What You Can Expect To Work On
This role will sit within our Global Growth team where you will work closely with content and marketing stakeholders to drive organic sign ups. Your main focus will be on creating engaging paid and organic social media assets that showcase our brand and attract our target merchants. Additionally, you’ll work on:

• The evolution of the GoCardless brand
• Acquisition campaigns across our entire addressable market (including digital ads, landing pages, events and targeted, bespoke direct mail)
• In life growth (Lifecycle) marketing campaigns
• Product launch campaigns
• Events
• Design operations (optimising how we work)
  

Salary range - the expected base salary range for this position is between £43,200 to £64,800
Base salary ranges may vary and are determined by things like geography, level of experience, interview assessment and parity between you and fellow employees at GoCardless doing similar work. Please note that whilst we strive to offer competitive compensation, there is no guarantee that an offer will reach the upper limit of the stated range.
We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.
(some of) The good stuff

• Wellbeing - stay healthy with dedicated support and medical cover
• Work away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period
• Adaptive Working - allows you to work flexibly, around your lifestyle
• Equity - all permanently employed GCs get equity to help you make a valuable contribution
• Parental leave - to suit everyone embarking on life's great adventure
• Learning Budget - lead your own development with an annual learning budget
• Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)
  

Life at GoCardless
We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work.
Diversity & Inclusion
As of April 2025, we had 806 employees (GeeCees) globally, with 524 based in the UK, 163 based in Latvia and 119 across our other offices.
To Ensure That We're Representative Of The World Around Us - And To Be Able To Review Relevant Benchmarks - We Ask GeeCees To Voluntarily Disclose Diversity Data. This Year, The Proportion Of GeeCees Providing Data Increased To 88% (up From 79% In 2024). With Regards To Diversity Within GoCardless, We Can See GeeCees Identifying As
Asian, Black, Mixed or Other — 25%
Neurodiverse — 9%
LGBTQIA+ — 9%
Disabled — 1%
Average age — 33
Female — 45%
Male — 55%
We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.
If you want to learn more, you can read about our Employee Resource Groups and objectives here
Sustainability
We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. Check out our sustainability action plan here.
Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.