Brand Ambassador

Cheltenham, Gloucestershire, UK (On-site)

Salary Not AvailableEntry LevelOther

Posted 6 hrs ago

Job Summary

Own the customer sampling experience from greeting to sale, guiding product recommendations, and maintaining a premium presentation across in-store interactions.

  • Deliver warm, knowledgeable sampling
  • Guide product recommendations and drive purchases
  • Maintain high standards of presentation and professionalism

Job Description

Responsibilities

  • Create a Premium Experience - Deliver sampling in a warm, knowledgeable, and professional manner. This will involve preparation of samples for customers to enjoy.
  • Engage Customers Naturally - Initiate conversations and build rapport with a wide range of shoppers
  • Promote with Confidence - Share product knowledge, key features, and recommendations
  • Drive Sales Through Experience - Encourage purchases by creating positive, memorable interactions
  • Represent High Standards - Maintain excellent presentation and professionalism at all times

Requirements

  • Confident and engaging communicators
  • Individuals who are well-presented and professional
  • Reliable, proactive, and customer-focused people
  • Comfortable sampling and promoting alcohol where required
  • Experience in retail, hospitality, promotions, or customer service is advantageous, but not essential.

Benefits

  • Flexible Work - Choose shifts that suit your availability
  • Full Training - Including Level 2 Food Hygiene certification
  • Premium Environment - Opportunity to work within a quality-focused retail setting
Smollan logo

Smollan

3.7 Glassdoor

Smollan is a full-service retail solutions partner with over 90 years of retail heritage, dedicated to helping brands win at the point of purchase. Operating across 61 countries in both developed and emerging markets, we are trusted by over 500 leading global and local brands across multiple categories and channels, with more than 90,000 Smollan people delivering excellence across in-store and online environments. At Smollan, our purpose is to create growth and transform lives. We believe that retail connects people to products and possibilities - shaping choices, creating livelihoods, and driving growth for brands, businesses, our people, and communities. We grow brands by growing people.Smollan creates and delivers solutions that help brands win across the physical and digital retail landscape. Our diverse capabilities work together to deliver intelligent, end-to-end retail execution and experiences directed by data, enabled by technology, and At Smollan, our purpose is to create growth and transform lives. We believe that retail connects people to products and possibilities - shaping choices, creating livelihoods, and driving growth for brands, businesses, our people, and communities. We grow brands by growing people.Smollan creates and delivers solutions that help brands win across the physical and digital retail landscape. Our diverse capabilities work together to deliver intelligent, end-to-end retail execution and experiences directed by data, enabled by technology, and powered by people. These are delivered through Sales & Merchandising (ensuring visibility, availability, and brand communication), Activations & Experiences (crafting impactful, human-centred brand experiences), and Data & Technology (integrating data, software, and AI to transform retail operations and deliver insight-led execution). Together, these capabilities enable us to operate seamlessly across the retail ecosystem, creating value for clients and impact for consumers every day.

Founded in 1931
London, England, GBR
14K employees (4,516 in marketing)
1% recommend to a friend
1% CEO approval

Marketing Team

Marketing Team Size
4,516 (33% of company)
Median Tenure
2.9 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
65.5K
Traffic Source Mix
Search
44%
Direct
32.6%
Referral
20.3%
Social
1%

Headcount Trend

Current headcount: ~13.8K

Recent News

Smollan logo

Brand Ambassador

Smollan · Cheltenham, Gloucestershire, UK · On-site