Responsibilities

• Configure, maintain, and optimise marketing automation and go-to-market technology platforms, including HubSpot, Demandbase, and related tools.
• Support the implementation and ongoing management of marketing technology solutions across client programmes.
• Assist with platform configuration, onboarding, user adoption, and documentation.
• Ensure best practice is applied across marketing technology environments and workflows.
• Troubleshoot platform issues and recommend improvements to processes and system configuration.
• Build and manage automated workflows, nurture programmes, lead-scoring models, and customer journeys.
• Support the execution of customer lifecycle marketing initiatives.
• Ensure automation programmes align with client objectives and campaign requirements.
• Assist with campaign implementation across email, demand generation, and digital marketing activities.
• Monitor programme performance and identify opportunities for optimisation.

Requirements

• Strong understanding of marketing technology ecosystems and platforms.
• Experience working with marketing automation platforms, particularly HubSpot.
• Understanding of CRM systems, lead management processes, and customer lifecycle marketing.
• Strong analytical skills and ability to interpret campaign performance data.
• Experience creating dashboards and presenting reporting insights.
• Ability to manage multiple client projects and priorities simultaneously.
• Strong attention to detail and process management capability.
• Ability to communicate technical concepts to non-technical audiences.
• Problem-solving mindset with a focus on continuous improvement.
• Interest in emerging marketing technologies and AI-enabled marketing solutions.

Preferred

• Experience using HubSpot, with knowledge of Marketo considered advantageous.
• Working knowledge of GTM technologies such as Demandbase or 6sense.
• Experience with reporting and dashboard tools such as Looker Studio (formerly Data Studio) or equivalent BI platforms.
• Understanding of campaign tracking, attribution, and reporting methodologies.
• Knowledge of digital marketing channels including email, paid media, web analytics, and demand generation.
• Experience supporting B2B marketing programmes.
• Strong Excel and data analysis skills.
• Previous agency or consultancy experience.
• Familiarity with Google Analytics, Google Tag Manager, and related marketing technologies.
• Interest in marketing technology innovation and AI-enabled marketing.

Benefits

• Time Off & Flexibility – Generous time off & paid parental leave (up to 16 weeks for birthing parents). Plus, we’re closed from Christmas to New Year’s so you can fully unplug.
• Health & Wellness – Comprehensive benefits and free premium access to the Calm app for relaxation and mindfulness.
• Financial Security – Pension with company match.
• Learning & Growth – A professional development fund (£500) and continuous learning programs to invest in your career.
• Tech & Perks – Company-provided laptop & accessories, Chat GPT Enterprise access, monthly Wi-Fi & mobile phone allowance (depending on the role).