Responsibilities

• Business Growth - As an Associate Account Director, you’ll be responsible for the growth of a subsection of the department made up of an existing client set, with targets/KPIs to hit, helping the whole department achieve target and growth.
• New Business - where needed, you’ll support the Leadership Team with proposals for new business, helping and occasionally leading on document and deck preparation, attending pitches, and operating as a key point of contact for the potential Client.
• Budgets - you’ll confidently manage cost proposals and budgets from Clients, whether that’s working with set budgets, or recommending them, presenting them in a clear and justified way.
• Contracts - working with the Director to make sure all our clients are under a committed Statement of Work, against our standards Terms, keeping track of dates for lapsing contracts, and preparing and negotiating renewals.
• Income management - Getting confirmation of income ahead of time is crucial for us to plan, grow and recruit as a business. Working with the Director, it’s the job of an Associate Account Director to make sure opportunities are closed before internal deadlines. Where there are blockers to this, they should be highlighted immediately, with proactive solutions presented.
• Alongside this, it’s important that we’re paid on time. You’ll be responsible for escalating Debtors and getting to a swift payment resolution.
• Build and nurture strong relationships of Tier 1 accounts, operating as the key point of contact, and positioning yourself as the ultimate expert and trusted advisor to the Client for all their Digital Marketing needs, regardless of scope.
• Develop and maintain a sound knowledge of your client set, getting under the skin of each business in order to gain a holistic understanding of how they operate and what they need, to deliver a truly tailored service
• Confidently interrogate and challenge client briefs, where appropriate, operating with honesty and integrity at each step
• Work with the Creative Strategy Director to set strategy and grow business with Tier 1 clients

Benefits

• 25 days annual leave, plus Bank Holidays, christmas shutdown, the day for your birthday
• Loyalty Holidays (accrue 1 extra day per anniversary year up to 5 extra days)
• X2 wellness days or £100 allowance
• Hybrid working (2 days in the office, three days from home)
• Flexi-hours, our full hours are 9-5:30, but core hours are 10-4:00, the remaining hours outside of this (if you're an early bird or night owl) are up to you to decide when to work
• Monthly Campfire value awards
• Free fruit, snacks and plenty of beverages to keep you full for the day
• Regular social events including the big summer and christmas parties
• Enhanced maternity, paternity, adoption leave, shared parental and fertility journey support policies
• Enhanced company sick pay