Account Manager

London, UK (Hybrid)

Salary Not AvailableEntry LevelFull time

Posted 1 hr ago

Job Summary

Own and grow assigned advertiser accounts by leading strategy, quarterly business reviews, recruitment, and ongoing optimization while delivering insights and maintaining high service levels.

  • Own delivery and service levels for assigned accounts
  • Lead QBRs and performance reviews
  • Collaborate with Publisher Team to drive recruitment and test opportunities

Job Description

Responsibilities

  • Demonstrate strong decision making in line with company goals, social, and environmental best practice
  • Deliver excellent service and relationship management to clients and publishers across assigned accounts
  • Ownership of assigned accounts delivery and service levels, pro-actively providing insights to Director of Client Services
  • Develop, maintain and extend relationships across portfolio through daily email / phone communication and face to face monthly and or quarterly strategy sessions (Send weekly newsletters, review accounts, provide recommendations and conduct competitor benchmarking services)
  • Negotiation of bespoke exposure packages on behalf of own portfolio and Webgains team
  • Conducting off-platform recruitment in line with program specifications
  • Consult with advertisers as to the tactical and strategic aims of their online marketing programs
  • Recruit suitable publishers to their programs on the Webgains network
  • QBR ownership and presentation
  • Continuously strive to improve the financial and strategic success of the affiliate marketing program of their assigned advertisers

Requirements

  • Strong experience Junior Account Manager level
  • Demonstrable experience of QBR ownership and presentation
  • Some experience of budget management to ensure optimal ROI
  • Ability to plan annually, using long range forecasts and KPIs to ensure performance over an extended period
  • Previous experience of introducing multi-layered and tailored solutions to clients
  • Demonstratable experience of campaign performance reviews, adjusting exposure/placements and liaising with publishers to address issues with performance
  • Proven ability of analysing data sets from a wide variety of sources, drawing both user and market actionable insights
  • Previous experience of working in affiliate marketing

Benefits

  • Bi-annual bonus scheme
  • Private medical and dental insurance with Bupa
  • Flexible Hybrid 3:2 working policy
  • Learning & Personal Development support to help you grow personally and professionally
  • Duolingo Premium Membership
  • Access to workplace nursery scheme
  • 25 days holiday + Bank Holidays
  • One paid volunteering days
  • Access to mental health support and therapy
  • A living wage employer
Webgains Global | B Corp logo

Webgains Global | B Corp

3.7 Glassdoor

Webgains is the Service-First affiliate network, delivering outstanding support and strategic expertise to over 1,800 retail brands across multiple verticals and markets. Brands using Webgains benefit from access to a huge network of vetted and approved publisher and influencer partners.With knowledgeable international teams, each with a track record of delivering affiliate success, Webgains is the ideal network for brands looking to grow their business in either existing or new markets.Webgains affiliate platform combines seamless experience with powerful tools and automation to maximise every advertiser, agency and publisher users’ output. Affiliate partnerships can be unlocked, and transactions tracked by robust, 100% GDPR complaint functionality with the Webgains Resilient Tracking Suite.In 2023 Webgains became the world’s first B Corp certified affiliate network. Solidifying their commitment to the highest standards of verified performance, accountability, and transparency, Webgains has become the natural home for the rapidly increasing number of retail businesses operating with purpose.Webgains is a founding member of The Affiliate & Partner Marketing Association and has also been part of the ad pepper media group since 2006.

Founded in 2005
Bristol, England, GBR
129 employees (17 in marketing)
1% recommend to a friend
1% CEO approval

Marketing Team

Marketing Team Size
17 (13% of company)
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
1M
Monthly Google Ads Budget
$4.4K
Traffic Source Mix
Search
2.8%
Direct
11.9%
Referral
8.6%
Social
1.2%
Paid
1.3%

Headcount Trend

Current headcount: ~129
Webgains Global | B Corp logo

Account Manager

Webgains Global | B Corp · London, UK · Hybrid