Volunteer Communications Expert

Rugby, West Northamptonshire, UK (On-site)

Salary Not AvailableEntry LevelPart time

Posted 2 weeks ago

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Job Summary

Own the social storytelling cadence for a lifesaving charity, turning patient stories, fundraising, and community impact into authentic messages with a consistent tone across platforms.

  • Content planning and calendar execution across Facebook, Instagram, LinkedIn, and X.
  • Post creation and distribution that highlights stories, partnerships, and organisational achievements.
  • Impact reporting on engagement, reach, and audience growth to guide ongoing storytelling.

Job Description

  • Support the planning, creation, and scheduling of content across social media channels, including Facebook, Instagram, LinkedIn, and X.
  • Develop engaging posts that showcase patient stories (where appropriate), fundraising activities, volunteer contributions, community engagement, partnerships, and organisational achievements.
  • Help communicate the impact of our lifesaving service in a way that is authentic, respectful, and aligned with our brand identity.
  • Ensure consistency in messaging, tone of voice, and visual presentation across all communication platforms.
  • Monitor and report on basic communications and social media performance, including engagement, reach, and audience growth.
  • Contribute creative ideas for awareness campaigns, fundraising appeals, events, volunteer recruitment, and seasonal initiatives.
  • Support the development and maintenance of simple content calendars and communication plans.
  • Promote the organisation's mission and values through all communications, helping to strengthen public awareness and support.
  • Excellent written and verbal communication skills.
  • A passion for storytelling and communicating the impact of charitable work.
  • Good understanding of social media platforms, digital communications, and audience engagement.
  • Ability to create clear, compelling, and accurate content.
  • Organised and able to manage tasks effectively within agreed timescales.
  • Creative thinker with an eye for engaging content and emerging communication trends.
  • Comfortable working independently while collaborating with staff and volunteers.
  • Enthusiasm for supporting a charity that delivers critical emergency medical services.
  • The opportunity to support a lifesaving charity and make a meaningful difference within local communities.
  • Practical experience in charity communications, storytelling, and digital engagement.
  • Exposure to communications campaigns linked to fundraising, volunteering, and service awareness.
  • The chance to develop skills in content creation, social media management, and impact reporting.
  • Experience working alongside a passionate team dedicated to delivering critical emergency medical care.
  • A professional reference upon successful completion of the volunteer role.
The Air Ambulance Service logo

The Air Ambulance Service

The Air Ambulance Service operates the national Children’s Air Ambulance and the local air ambulance services for Warwickshire, Northamptonshire, Derbyshire, Leicestershire and Rutland.Our vision is clear. We want children to grow into adults, we want adults to live longer and we want bereavement through trauma to become rare.Each of our services works tirelessly to save lives and alleviate sickness, wherever and whenever possible.The Children’s Air AmbulanceThe Children’s Air Ambulance is our national service, flying critically ill children from one hospital to another for specialist care. We are the first and only dedicated paediatric helicopter emergency transfer service in the country. The bespoke, specialist equipment on board our helicopter provides a flying intensive care unit for children. When a child is too sick to fly, we fly a specialist team to them. With flight times commonly over four times quicker than transfer by road, in many cases, time saved is a life saved.Local air ambulance servicesWe fly two local air ambulances services, serving a total of five counties.- Warwickshire & Northamptonshire Air Ambulance (WNAA)- Derbyshire, Leicestershire & Rutland Air Ambulance (DLRAA)These two helicopters provide a rapid response to trauma and medical emergencies over an area of 3850 square miles. They cover many of the UK’s major road networks including the M1, M6, M69 and M42. With an average response of just 13 minutes, between them they attend on average six missions a day.In everything we do we are compassionate, courageous and creative.

Founded in 2003
Rugby, England, GBR
239 employees (21 in marketing)

Traffic Signals

Monthly Visitors
29.5K
Monthly Google Ads Budget
$11
Traffic Source Mix
Search
73.6%
Direct
12.5%
Referral
2.7%
Social
3.9%
Paid
3.3%

Headcount Trend

Current headcount: ~239

Marketing Team

Marketing Team Size
15 (6% of company)
Marketing Roles Posted (Last 30 Days)
1