Veterinary Engagement Manager (12 month FTC)
London, UK (Unknown)
Posted 2 weeks ago
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Job Summary
Own the end-to-end veterinary engagement program, delivering quarterly plans, multi-channel communications, event management, and data-driven improvements.
- Lead multi-channel vet communications and engagement outcomes
- Manage veterinary events and VetPortal adoption initiatives
- Collaborate across Marketing, Product and Vet teams to drive CX improvements
Job Description
Responsibilities
- Develop and deliver quarterly veterinary engagement plans, translating business priorities into measurable objectives and engagement activity.
- Lead communications to veterinary professionals through email campaigns, surveys, newsletters and other engagement channels, ensuring measurable engagement outcomes.
- Lead the comms rollout and engagement activity for new veterinary propositions, including pre-authorisation and enhanced veterinary services.
- Drive awareness, adoption and engagement with the VetPortal through targeted communications and campaigns, using performance data to optimise results.
- Maintain and grow the veterinary contact database through engagement and lead-generation activities.
- Maintain CRM data quality and use marketing technology and reporting tools to improve engagement and targeting.
- Lead the development and delivery of veterinary-facing content in partnership with internal and external stakeholders.
- Monitor campaign performance, analyse results and provide actionable insights and recommendations to improve veterinary engagement and proposition adoption.
- Organise and execute all veterinary event commitments, including webinars, virtual events, conferences, exhibitions and sponsorship activities.
- Manage event logistics, registrations, materials, stakeholder communications and post-event follow-up.
Requirements
- Experience in delivering B2B marketing, stakeholder engagement and event management.
- Strong organisational skills with the ability to manage multiple projects and deadlines simultaneously.
- Excellent written and verbal communication skills.
- Experience coordinating events, webinars or professional engagement programmes.
- Comfortable working with cross-functional teams in a remote-first environment.
- Strong attention to detail and ability to deliver high-quality work independently.
- Confident using CRM, email marketing, marketing automation and reporting tools.
- A proactive and collaborative approach with a focus on delivery and execution.
Preferred
- Knowledge of the veterinary, pet care, healthcare or insurance sectors is advantageous but is not essential.
ManyPets
LUV Infinity Group is an exciting UK based umbrella company for a multitude of brands, ranging from nightclubs, bars to restaurants all over the United KingdomLUV Infinity Group has a firm Impression on the UK Nightlife and hospitality industry with our venues bringing thousands of smiles to customers faces every day since 2009; and we only continue to expand and grow today.We pride ourselves on thinking outside of the box, being innovative within our ideas & providing the best quality product across each and every diverse brand that we have created.Focusing at the heart of our business, our people; we believe a successful business begins with the people who operate it & we continually reinvent the wheel when it comes to what makes us good employers – this is what drives us.
