Responsibilities

• Build and maintain strong relationships with a portfolio of B2B clients, acting as their primary point of contact.
• Collaborate with the project manager to gather client insights and ensure the team receives detailed, actionable briefs.
• Lead client discovery sessions to understand their business goals and challenges, ensuring this information is communicated to the team to develop effective strategies.
• Coordinate and oversee the campaign process, ensuring timelines are met, and project milestones are communicated to both the client and internal teams.
• As an SEO Account Manager, you will present performance reports and insights to clients. This is a crucial aspect of your role, as it allows you to showcase the impact of our campaigns and make recommendations for further improvements.
• Proactively manage client expectations, ensuring they are always informed and confident in the progress of their projects.
• Identify growth opportunities within client accounts by suggesting additional services or areas for campaign enhancement.

Requirements

• Proven experience in account management, preferably in a digital marketing or SEO-focused environment.
• Exceptional communication and interpersonal skills, with the ability to build trust and rapport with clients.
• Strong organisational skills, able to manage multiple accounts and deadlines simultaneously.
• A data-driven mindset, capable of interpreting campaign results and providing actionable insights.
• A proactive, solutions-oriented approach, able to anticipate client needs and offer strategic recommendations.
• A passion for digital marketing and helping businesses grow through SEO and online strategy.

Benefits

• private medical insurance from Vitality
• great holidays
• a load of other benefits