Senior CRM Executive at Bauer Media Group | UK

Bauer Media Group

Senior CRM Executive

UK (Hybrid)

Salary Not AvailableSenior LevelFull time

Posted 1 month ago

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Job Summary

Own predictable email operations and CRM workflow to schedule campaigns, manage data requests, and deliver campaign reporting.

Email Ops and Campaign Scheduling: Own weekly and ad hoc email calendars, newsletters, and CRM journeys.
Reporting and Data Ops: Provide campaign reporting, automated dashboards, data capture platform support, and data requests.
Compliance and Platform Support: Handle data protection requests and admin data ingestion and systems support.

Job Description

Responsibilities

Building and scheduling weekly editorial and marketing emails
Building and scheduling ad-hoc emails for commercial and research
Booking in emails for newsletters, marketing and commercial
Support scheduling emails across commercial
Provide teams with reporting on specific campaigns and setting up automated reports.
Deliver weekly progress reports for newsletter and affiliate marketing activity.
Provide support on CRM projects – including the set-up of customer journeys, campaigns and data requests.
Provide operational support for data capture platforms, including data ingestion, troubleshooting, system administration, and user support.
Process data protection requests including subject access requests.

Requirements

Strong written and verbal communication skills.
Experience in email CRM systems
Experience in working across multiple CMS systems
Strong people skills

Preferred

Desirable – experience in using image editing software e.g. Photoshop
Desirable – a working knowledge of HTML

Benefits

You’ll have 28 days holiday, bank holidays & 2 volunteer days to use.
Your development matters, so access to our internal training provider – Bauer Academy, is a huge win.
We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay.
You’ll have the opportunity for flexible working.
And much more! Find the full details of our benefits here

Bauer Media Group

3.2 Glassdoor

We are a media business focused on creating content that matters to millions of people across Europe. Our offer covers print and online Publishing, Audio broadcasting and entertainment, Out of Home advertising, and Investments in other media related sectors. We are one of Europe’s largest Publishers, with almost 500 million copies sold each year. From women’s and celebrities’ magazines and TV listings to food and special interest, we own some of Europe’s most popular digital and print publishing brands. Our Audio business operates more than 150 radio and podcast brands, reaching over 61 million listeners every week. Bauer Media Outdoor is one of Europe’s leading Out of Home advertising businesses, with more than 100,000 advertising panels. Family-owned in the 5th generation, Bauer Media focuses on the long-term with a consumer first mindset. Our workforce of over 12,000 shares a common purpose: to deliver content and services that enrich people‘s everyday lives. Our mission is to entertain, serve and inspire our customers, making each day a little better and supporting them as they organise their lives and discover more.Our Purpose is to enrich everyday life. This Purpose is our reason for being in business. It’s why our consumers buy our products and services. It’s why we come to work every day. It’s at the heart of everything we do and what unites us. Our group-wide company values are Trust, Passion, Excellence and Entrepreneurship. These four values underpin our corporate identity and culture. They are our guide for how we want to work and grow together. https://www.bauermedia.com/imprinthttps://www.bauermedia.com/data-privacy

Hamburg, Hamburg, DEU

5.7K employees (2,485 in marketing)

www.bauermedia.com

43% recommend to a friend

66% CEO approval