Retail Communications Officer

Birmingham, UK (Hybrid)

£30K/yr – £33K/yrMid LevelFull time

Posted 4 weeks ago

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Job Summary

Own social content and campaign ideas for a charity retail brand with a focus on TikTok and Instagram, driving footfall and donations through shop launches and retail programs.

  • Produce platform-ready content and reels for social channels.
  • Turn marketing input into shop launches, furniture drops, and campaign concepts that move retail income and donations.
  • Collaborate with marketing and retail leads to shape content that supports multi-shop footfall across the network.

Job Description

Responsibilities

  • Producing compelling content for all social media platforms including TikTok and Instagram.
  • Under the guidance of marketing and retail managers, coming up with ideas for campaigns that help drive retail income, donations and footfall.
  • Marketing house clearances, furniture collections and new shop launches.

Requirements

  • A creative, enthusiastic communicator with a passion for social media and an ability to confidently produce content that connects
  • A candidate with experience as a digital marketing executive, digital content creator, marketing assistant or similar.
  • Essential
  • Excellent written communication, organised, with attention to detail
  • Experience creating graphics, reels and editing in-app and in Canva and InDesign (or similar)
  • Full driving licence, access to car and happy to travel between shops.
  • Happy to bring a selection of best social media content to interview.

Preferred

Benefits

  • Flexible working
  • Real autonomy
Birmingham Hospice logo

Birmingham Hospice

Birmingham Hospice is the primary provider of adult hospice care in Birmingham. We deliver expert palliative and end of life care to local people living with a terminal diagnosis - at our hospice sites, in the community and in patients' own homes.We are committed to improving the quality of life for people living with life-limiting illnesses, as well as supporting their families and loved ones.We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains. We care for around 670 patients on average every day across our services. Our mission is, and always will be, to help people from all communities access the care of their choice at the end of life. We are not fully funded by the NHS or government, and we expect it to cost around £19 million to run our services this year; 42% of this must be covered through voluntary income such as fundraising activity, income from our shops and voluntary donations.

Founded in 1979
Birmingham, England, GBR
183 employees (10 in marketing)

Traffic Signals

Monthly Visitors
12.6K
Monthly Google Ads Budget
$14
Traffic Source Mix
Search
50.2%
Direct
24.6%
Social
23.5%
Paid
1.7%

Headcount Trend

Current headcount: ~183

Marketing Team

Marketing Team Size
10 (5% of company)
Marketing Roles Posted (Last 30 Days)
2