Responsibilities

• We are looking for an organised and proactive Retail Communications Coordinator to join our Communications team in Warrington.
• In this varied role, you will support the delivery of retail communications, marketing activity and social media engagement across our shop network.
• Working closely with the Retail Operational Support Manager and Marketing & Social Media Manager, you will help ensure our shops receive clear, timely and informative updates about campaigns, operations, sales performance and social media initiatives.

Requirements

• Basic knowledge of social media platforms and confidence supporting shops with simple posting, access and administration queries.
• Ability to follow agreed processes, use templates and maintain consistent standards across routine marketing and communications tasks.
• Strong organisational skills, with the ability to manage multiple administrative tasks and keep accurate records.
• Good written communication skills, with the ability to draft clear and friendly copy for emails, updates and social media posts.
• Confident using Microsoft Office, particularly Excel, Outlook and Word, to manage reports, trackers, emails and documents.
• Ability to interact with stakeholders across the charity and engage with our shop teams on both a personal level and via digital communication.

Preferred

• Previous job roles that included communications, marketing or social media to a large multi-site organisation.
• Any qualification across Communications, Marketing or social media.

Benefits

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards – recognition awards from £100-250
• Many additional benefits