Responsibilities

• Support the Digital Communications team with creation of content, information and support of the council’s digital signage, and any other key internal and external channels that are developed over time
• Learn to update core channel information, including supporting the webmaster inbox, triaging initial enquiries, escalating more complex requests to other team members and liaising with relevant content editors and other stakeholders, across the council
• Actively support with the ongoing management of core channels, including the production of written or other visual content (eg video and photography) on the main website, Livewell, Your Say Southend and other sites
• Support the media team and wider communications and engagement team at events and support with the arrangement of and attendance at photo calls where required
• Provide support to the Digital Communications team by assisting with channel evaluation and co-ordination across the different contracts and processes that

Requirements

• The successful candidate will have GCSE Maths and English Grade C/4 or equivalent, a good level of communication and customer service skills and attention to detail.

Benefits

• 25 days annual leave, flexible working and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training.