Responsibilities

• Manage and grow a portfolio of high-profile agency and advertiser accounts, cultivating strong relationships with decision-makers, influencers, and key members of ad ops and trading teams to continually understand business needs and provide best-in-class support
• Partner closely with Sales to identify and develop upsell and expansion opportunities, whether through audience expansion, contextual enhancements, format upgrades, or supply path efficiencies
• Lead client-facing QBRs, end-of-campaign presentations, and in-person insight sessions, translating performance data into clear, consultative narratives that drive repeat investment
• Proactively deliver optimisation recommendations throughout campaign flights, not just at wrap, acting as a true strategic partner, not just an executor
• Support QuantumPath conversations spanning multi-DSP orchestration, helping clients understand the value of a unified buy- and sell-side approach
• Own setup, QA, activation, and ongoing management of programmatic campaigns and PMP deals across OLV and CTV
• Build and manage curated Deal IDs across The Trade Desk, DV360, Amazon DSP, Yahoo DSP, and others via multiple SSP routes
• Run a disciplined daily operating rhythm: pacing checks, launch pulse checks, and regular performance updates with clients and internal stakeholders
• Own the end-to-end client troubleshooting process, partnering with Ad Ops to resolve issues quickly and communicate transparently
• Support pre-sales with forecasting, avails analysis, proposal input, and campaign packaging

Requirements

• 5-6+ years in programmatic advertising, digital media, ad tech, or agency trading
• Strong command of the programmatic ecosystem: DSPs, SSPs, PMP structures, deal troubleshooting, and SPO
• Intricate knowledge of The Trade Desk, DV360, and/or Amazon DSP and the nuances of running OLV and CTV campaigns in those DSPs
• Familiarity with curated marketplaces, contextual targeting, audience activation, and identity and addressability frameworks
• Proven client-facing experience with agencies, advertisers, or trading teams; confident leading QBRs, end-of-campaign presentations, and in-person insight sessions
• Strong analytical and problem-solving skills, with the ability to turn data into clear recommendations
• Excellent verbal and written communication skills; comfortable presenting across multiple levels of an organisation
• Experience working in Salesforce and internal ticketing or workflow systems

Nice to Have

• Experience with Video, CTV, attention measurement, contextual intelligence and behavioural signals
• Knowledge of identity frameworks (UID2, RampID, ID5) or household-based targeting
• Understanding of SPO dynamics, curation strategies, and supply chain economics
• Exposure to predictive modelling or data-driven activation
• Experience supporting multi-market campaigns across EMEA