Premier Customer Engagement Marketing Manager
London, UK (Unknown)
Posted 23 hrs ago
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Job Summary
A CRM and lifecycle marketing lead owns end-to-end campaigns and cross-channel engagement, coordinating with data teams and stakeholders to align with business priorities and drive customer journeys.
- Own end-to-end CRM and lifecycle campaigns across email, web, push and other channels.
- Partner with data teams, agencies and stakeholders to plan, segment and optimize customer journeys.
- Ensure campaigns are delivered on time and aligned with wealth management focused marketing.
Job Description
Responsibilities
- Deliver customer engagement and lifecycle marketing campaigns from planning through to execution.
- Manage CRM and email marketing campaigns across the Premier customer base.
- Support customer journey planning and campaign optimisation.
- Coordinate activity across email, website, push notifications and other customer channels.
- Work closely with data teams, agencies and key stakeholders to deliver campaigns.
- Manage campaign timelines and ensure activity is delivered on schedule.
- Help develop engaging customer communications using AI-enabled marketing tools where appropriate.
- Ensure campaigns align with wider business priorities and customer engagement strategies.
Requirements
- Experience delivering CRM and lifecycle marketing campaigns.
- Strong end-to-end email marketing experience.
- Experience with customer journeys, segmentation and campaign delivery.
- Excellent project and stakeholder management skills.
- Experience working with agencies and cross-functional teams.
- Direct-to-consumer marketing experience.
- Experience using CRM, marketing automation or workflow platforms.
- Financial services experience is preferred, ideally within wealth management, investments or affluent customer marketing.
AMS
LUV Infinity Group is an exciting UK based umbrella company for a multitude of brands, ranging from nightclubs, bars to restaurants all over the United KingdomLUV Infinity Group has a firm Impression on the UK Nightlife and hospitality industry with our venues bringing thousands of smiles to customers faces every day since 2009; and we only continue to expand and grow today.We pride ourselves on thinking outside of the box, being innovative within our ideas & providing the best quality product across each and every diverse brand that we have created.Focusing at the heart of our business, our people; we believe a successful business begins with the people who operate it & we continually reinvent the wheel when it comes to what makes us good employers – this is what drives us.
