Responsibilities

• Managing and updating the company’s social media platforms, including Facebook, TikTok, and other relevant channels.
• Creating engaging posts, product promotions, videos, and graphics to advertise new and used vehicle parts and accessories.
• Promoting Toyota vehicle parts and selected service parts for other vehicle brands to attract local and UK-wide customers.
• Handling customer enquiries received through social media, eBay, and other online platforms in a professional and timely manner.
• Planning and supporting digital marketing campaigns to increase customer engagement, online enquiries, and product sales.
• Monitoring customer reviews, comments, and feedback, and responding appropriately to maintain customer satisfaction.
• Preparing PR content, promotional updates, and marketing messages to build trust with customers and suppliers.

Requirements

• Proven experience in social media management, Sales, digital marketing, or a related field.
• Good understanding of social media platforms, online customer engagement, and digital marketing tools.
• Excellent written and verbal communication skills with strong attention to detail.
• Creative ability to prepare engaging content, product promotions, and marketing campaigns.
• Strong organisational skills and the ability to manage multiple online platforms efficiently.