Responsibilities

• Developing and implementing an effective marketing and communications strategy aligned with organisational objectives.
• Build and maintain strong relationships with schools, universities, colleges, and employers across the education and training sector.
• Manage and update website content, social media platforms, and member communications.
• Ensure consistency, clarity, and accuracy of messaging across all communication channels.
• Work alongside the management team to support strategic planning – to include carrying out member research/feedback on products and services, noting key insights and trends.
• Attend and represent the Credit Union at events, meetings, and community activities within the education and training sector.

Requirements

• Minimum of 2 years’ experience in a marketing, communications, or community engagement role.
• Strong written and verbal communication skills with the ability to engage a wide range of stakeholders.
• Ability to manage multiple projects independently and as part of a small team.
• Experience of conducting research – via surveys – and analysing data to understand results.
• Ability to represent the Credit Union at external events.
• Full driving licence and access to a vehicle (essential to fulfil the duties of the role).
• Experience of creating content for newsletters, websites, social media
• Experience with design packages such as Canva
• Competent user of IT systems, including Microsoft Office and digital communication platforms

Preferred

• Third-level qualification in marketing, communications, or a related discipline.
• Experience working within the not-for-profit, community, co-operative, or financial services sector.
• Experience of engaging with external stakeholders or partners to achieve shared objectives.

Benefits

• Final Salary Pension Scheme with generous employer contribution.
• Critical Illness Insurance.
• Flexible working arrangements in relation to days and hours.
• Hybrid working following probationary period.
• Free on-site parking.
• Continuous professional development and training opportunities.
• 20 days annual leave plus statutory holidays (pro rata), increasing with length of service.