Responsibilities

• Create and lead a pan-London communications strategy.
• Act as the central communications partner across 12 services.
• Advise senior leaders on communication opportunities, risks and priorities.
• Build strong relationships with commissioners, partners and operational teams.
• Identify and develop stories that demonstrate the impact of our services.
• Lead communications for events, launches and major service updates.
• Create clear, accessible content for a wide range of audiences.
• Work with our media agency and Central Communications Team to raise the profile of services.
• Ensure communications are consistent with our brand, values and tone of voice.
• Use insight and data to strengthen future communications activity.

Requirements

• The ability to travel regularly across London is essential.
• Experience leading communications across multiple sites, services or regions.
• A strong track record of developing and delivering communications strategies.
• Excellent written and verbal communication skills.
• The ability to adapt your style for different audiences.
• Confidence working with senior leaders and influencing decision-making.
• Strong planning skills and the ability to manage competing priorities.
• Sound judgement and the ability to work at pace.
• A collaborative approach and the confidence to work independently.

Preferred

• Experience within health, social care, the charity sector or public services would be valuable, as would experience using digital platforms, emerging communication tools or AI.

Benefits

• 25 days annual leave plus Bank Holidays, increasing to 30 days with service.
• A paid Wellness Hour each week.
• Access to our Wellness Hub and Employee Assistance Programme.
• Contributory pension scheme.
• Learning and development opportunities.
• Career development within a national organisation.
• Employee discounts and benefits.
• Refer-a-Friend Scheme.