Sunderland Association Football Club

Membership Executive

Sunderland, UK (On-site)

Salary Not AvailableIntern/New GradFull time

Posted 2 months ago

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Job Summary

Own the membership program operations and evolve the app while coordinating with analytics, digital experience, and agency partners to drive growth and a strong member experience.

  • Membership Operations Ownership: manage day-to-day activity, drive improvements, and deliver a world class member experience.
  • Launch and Expansion: support launches, international growth, and ongoing tasks to grow membership among fans.
  • Cross Functional Collaboration and Measurement: work with Business Insights, Digital Experience, and agencies to target activities and measure growth, retention, revenue, and experience.

Job Description

  • Membership Operations Ownership: manage day-to-day activity, drive improvements, and deliver a world class member experience.
  • Launch and Expansion: support launches, international growth, and ongoing tasks to grow membership among fans.
  • Cross Functional Collaboration and Measurement: work with Business Insights, Digital Experience, and agencies to target activities and measure growth, retention, revenue, and experience.

Marketing Team

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1