Marketing & Patient Experience Manager

City of London, Lambeth, UK (On-site)

£17/hrMid Level2+ years expFull time

Posted 3 days ago

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Job Summary

Own and drive patient marketing growth across the patient journey, from digital marketing to community engagement and brand support, delivering campaigns and maintaining online presence.

Job Description

Responsibilities

  • Patient Marketing & Growth
  • Patient Journey
  • Digital Marketing
  • Website & Online Presence
  • Patient Communications
  • Reputation Management
  • Community Engagement
  • Marketing Campaigns
  • Internal Marketing & Brand Support
  • Brand Management

Requirements

  • Marketing experience (minimum 2 years preferred)
  • Excellent written and verbal communication
  • Strong organisational skills
  • Social media management experience
  • Content creation skills
  • Photography and video content experience
  • Excellent attention to detail
  • Confident using Microsoft Office and Canva
  • Ability to work independently and manage multiple projects

Preferred

  • Experience within healthcare, dental or medical practice
  • Knowledge of digital marketing and SEO
  • Experience with email marketing platforms
  • Basic graphic design skills
  • Experience using CRM or patient management systems
  • Knowledge of GDPR and healthcare marketing regulations
PortmanDentex logo

PortmanDentex

Good dental care really matters. We provide dental care for 1.5 million patients every year across the UK and Ireland. Today, we support over 370 practices, partner with more than 2,400 clinicians and empower more than 4,500 practice colleagues – to enable better health and happiness across lifetimes. Our practices are integral parts of their local communities, and we support our clinicians and practice teams to deliver the best care possible for their patients, every day. We know that every patient and every community is unique. As a dental group we strive to balance celebrating the individuality of our clinicians and practices, with using the benefits of our scale and commitment to deliver excellent dental care. We’re also part of the wider Portman Healthcare International Group which has a presence in five European countries.

Cheltenham, England, GBR
1.2K employees (21 in marketing)

Traffic Signals

Monthly Visitors
23.9K
Traffic Source Mix
Search
33.9%
Direct
40.2%
Referral
17.8%
Social
6%
Paid
1.8%

Headcount Trend

Current headcount: ~1.2K

Marketing Team

Marketing Team Size
21 (2% of company)
Marketing Roles Posted (Last 30 Days)
1