Stellar Online Health LTD

Marketing Manager, Content Creator & Customer Service Manager Remote (Worldwide)

Four Lanes, Cornwall, UK (Remote)

Salary Not AvailableSenior LevelFull time

Posted 2 months ago

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Job Summary

Own social and content-led growth for a UK-based health-focused retailer by crafting compelling content, managing customer-facing channels, and driving measurable brand impact and sales.

  • Growth & engagement: Drive social content across platforms, respond to inquiries, and nurture audience interactions.
  • Campaign execution & optimization: Plan launches and emails, create shareable content, track performance, and iterate to grow the business.

Job Description

Responsibilities

  • Create and manage social media content across Instagram, Facebook and other platforms
  • Develop engaging reels, stories, graphics and campaigns
  • Plan and execute product launches
  • Grow audience engagement and brand awareness
  • Create and manage email marketing campaigns
  • Monitor analytics and report on performance
  • Identify trends, opportunities and viral content ideas
  • Work closely with the business owner to execute marketing strategies
  • Generate ideas that lead to measurable business growth
  • Respond promptly and professionally to customer enquiries

Requirements

  • Proven experience managing social media accounts for businesses
  • Strong copywriting and content creation skills
  • Excellent Canva skills
  • Experience providing customer service online
  • Strong written English and communication skills
  • Ability to create and edit short-form video content
  • Excellent organisational skills and attention to detail
  • Ability to work independently and meet deadlines

Preferred

  • Shopify experience
  • Email marketing experience (Klaviyo, MailerLite, etc.)
  • Experience in health, wellness, e-commerce or natural health sectors
  • Graphic design or branding experience
  • Experience growing accounts organically
  • Customer support or community management experience