Marketing & External Communications Manager at London Southend Airport | Southend-on-Sea, UK | £35K/yr – £45K/yr

London Southend Airport

Marketing & External Communications Manager

Southend-on-Sea, UK (On-site)

£35K/yr – £45K/yrMid LevelSalaried Ft

Posted 5 weeks ago

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Job Summary

Own content and brand voice across channels while shaping PR, crisis responses, and data driven targeting for the airport’s passenger journey.

Own content identity and tone across channels
Shape external comms and PR with data for targeting
Collaborate with leadership to evolve website content and visual storytelling

Job Description

Responsibilities

manage development of content that delivers a single identity and tone of voice across all marketing channels
manage the development of external communications providing data and content to support our airlines
work with the airport’s senior leadership team to develop the airport’s website content
work with the non-aeronautical team to support the delivery of their marketing objectives
manage the deployment of effective visual communications throughout the passenger journey
develop creative PR strategies to increase the airports exposure through traditional and social media
effectively manage external crisis communications when required
collate any available consumer data to support accurate campaign targeting
fully embody the Airports ‘One Team’ culture and understand that there may be times when I am required to undertake other activities to support the needs of the business.

Requirements

Marketing experience in retail or travel sector, or within a recognised media/marketing agency
Experience in digital marketing – website, SEO and social
Experience in successfully influencing and managing internal stakeholder relationships
Experience in reputational and crisis communications
Experience in CRM Management
Proficient in Canva, PowerPoint and WordPress (or similar CMS)
Fluent in English, with the ability to perfect copy and deliver concision

Benefits

Apprenticeships – we are proud to offer our colleagues the opportunity to gain valuable qualifications from level 3 through to level 7 (Master’s Degree Level) all whilst being at work. These courses are fully funded and available in a huge variety of disciplines.
Access to a Wellbeing app containing amazing features such as a mood tracker, live chat or telephone counselling service.
Employee Assistance Programme to confidentially support and provide advice and guidance to our colleagues with all health and legal related issues.
‘My Gym Discounts’ giving up to 25% off memberships with over 3,800 gyms throughout the UK.
Mental Health First Aiders - We are extremely proud to have qualified and experienced mental health first aiders working fulltime at London Southend Airport who are on hand to provide colleagues with support.
Cycle to Work Scheme giving a saving of up to 21-39%RRP on bikes and accessories
Costco Membership scheme.
World Duty Free Discount.
Arriva buses discounts.

London Southend Airport

London Southend Airport, ranked the best London airport by consumer group Which? six times and voted the best UK airport (under three million capacity) by the Airport Operator’s Association in 2019. Serving close to 2.3 million passengers in 2019, London Southend offered services to around 40 domestic and European cities. The terminal has its own railway station, less than 100 paces from the main entrance, with up to six trains an hour at peak times to central London, taking just 52 minutes to Liverpool Street and 43 minutes from Stratford. All airport car parks are located minutes from the terminal entrance.

Southend-On-Sea, England, GBR

173 employees

www.londonsouthendairport.com