Responsibilities

• Update the website with new products, landing pages, collections, alt text and links
• Keep T&Cs, policies, discounts and dropship info current
• Support with setting up discounts, bundles and stock level updates
• Help maintain SKU codes and coffee tags
• Write and publish blog content
• Support the Head of E-commerce and developers on web development requests
• Build and schedule email campaigns and flows in Klaviyo, from brief to send
• Write copy that's on-brand. Focused on awareness, education and fun!
• Support A/B testing and basic segmentation
• Pull together email performance reporting

Requirements

• 3-5 years' experience in an e-commerce or D2C marketing role
• Confident designing in Canva. Able to turn a brief into a polished, on-brand graphic quickly
• Strong understanding of social media; what works on each platform and how to create for it
• Excellent copywriting skills
• Comfortable managing multiple small projects and deadlines at once
• Commuting distance to our Roastery in Portslade. Please note this role is mainly on-site with one working day at home.

Preferred

• Experience with Klaviyo, Shopify or Recharge
• Experience with paid media
• Experience in food, drink or DTC consumer brands
• A genuine interest in coffee and hospitality

Benefits

• The chance to shape marketing execution for a specialty coffee brand with a genuine, loyal following
• Hybrid working (on location x4 days WFH x1 day per week)
• 20 holiday days per year excluding bank holidays.
• Free Coffee!!