Responsibilities

• Reporting to the Marketing Manager, you’ll play a key role in bringing our West Midlands designer outlet centre to life across digital—driving footfall, sales, and online buzz.
• You’ll own the day-to-day management of our social channels, website, and email—keeping content fresh, on-brand, and relevant.
• From planning scroll-stopping campaigns and briefing photo/video shoots, to jumping on trends and collaborating with retailers to promote new launches, offers, and events—you’ll help shape how we show up online.
• You’ll also track performance closely, using insights and data to refine content and continuously improve results.

Requirements

• A strong understanding of social media and digital storytelling.
• A creative eye for content, with the confidence to bring new ideas forward.
• Excellent organisation skills and the ability to manage multiple priorities.
• A proactive mindset and ability to thrive in a fast-paced environment.
• Experience with content tools, CMS platforms, and editing software (e.g. Photoshop).

Preferred

• An interest in retail and fashion (highly desirable).

Benefits

• Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 20%.
• Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.
• Volunteering Days: Benefit from 2 paid volunteering days per year.
• Exclusive Discounts: Access special discounts at our Designer Outlets.
• Flexible Working: Hybrid working options where possible to accommodate your needs.
• International Exposure: Work with colleagues across eight countries within a global organization.
• Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities.
• Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.
• Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.