Responsibilities

• Develop and support marketing campaigns for Chakra Holidays & Events Limited across digital, social media and community channels.
• Create culturally relevant content for Indian audiences, including social media posts, website content, WhatsApp campaigns, email marketing and promotional materials.
• Communicate with customers and community contacts in English, Hindi and Gujarati where required.
• Support outreach to Indian community groups, temples, cultural organisations, associations, event organisers and local businesses.
• Research the UK Indian travel market, including customer preferences, seasonal demand, religious/cultural travel interests, family travel needs and competitor activity.
• Help promote holiday packages, cultural tours, spiritual travel experiences, group travel and event-related travel services.
• Manage or support social media platforms such as Instagram, Facebook, TikTok, YouTube Shorts, WhatsApp Business and Google Business Profile.
• Assist with lead generation, customer enquiries, follow-ups and maintaining customer relationship records.
• Prepare marketing reports, campaign performance updates and suggestions for improvement.
• Support the planning and promotion of community events, exhibitions, open days, travel presentations and cultural networking activities.