Marketing & Communications Manager (Maternity cover)

Plymouth, UK (On-site)

Salary Not AvailableSenior LevelFull time

Posted 2 months ago

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Job Summary

Coordinate cross-agency communications and media across the Tamar Crossings, shaping public messaging while building a cohesive visitor and learning-centre experience; drive internal marketing and digital content to engage staff and the community.

  • Media Messaging: Liaise with Joint Authorities’ teams and chairs to ensure consistent public statements and timely rebuttals.
  • Internal Marketing & Engagement: Lead campaigns that align staff with the organisation’s vision and values.
  • Content & Digital Presence: Oversee the company website and digital content for channels and advertising opportunities, plus visitor-centre storytelling.

Job Description

Responsibilities

  • Promoting a positive image of the crossings using traditional and social media outlets, communicating and promoting organisational policies, service activities and events in partnership with the senior management team publishing through multiple media channels
  • Lead our internal marketing efforts, driving employee engagement and aligning our teams with the company’s vision and values
  • Managing the company website, updating content where necessary
  • Content creation for digital channels and advertising opportunities
  • Liaising with the joint committee members particularly Joint Chairs and Transport Portfolios to coordinate media messaging and ensure consistency of message
  • Coordinating communication efforts with Joint Authorities’ media team
  • Monitoring media and organising appropriate and effective rebuttals and responses
  • Representing the crossings at public events to liaise with the media and stakeholders
  • Contributing to deliver high quality visitor and customer experience for the two crossings and
  • Increasing awareness of and engagement with the Bridging the Tamar Visitor and Learning centre.

Requirements

  • Experience as a communications professional in a complex environment
  • Degree in Marketing, Communication, Public Relations or a related field
  • OR equivalent experience in the field
  • Excellent written and verbal communication skills engaging with a wide audience
  • Proven experience running successful digital marketing and social media campaigns
  • Strong analytical skills and experience with tools like google analytics or similar
  • Ability to manage multiple projects simultaneously in a fast-paced environment
  • A creative mindset with attention to detail and brand consistency
  • Experience of working collaboratively e.g. councils, key stakeholders
  • Managing a budget and income generation.

Benefits

  • Regular pay award for all employees negotiated by the National Joint Council for Local Government Services (NJC)
  • Local Government Pension Scheme – employer and employee contributions
  • A minimum of 25 days annual leave (or hours equivalent), pro-rata to contract and shift allowances, plus public/bank holidays
  • Staff travel card for free crossings of the Tamar Bridge and the Torpoint Ferry
  • 24/7 access to Employee Assistance Programme for you and your family
  • Family friendly policies including shared parental leave, contractual maternity, paternity and adoption
  • Learning and Development Opportunities

Traffic Signals

Monthly Visitors
56K
Traffic Source Mix
Search
52.3%
Direct
40.4%
Referral
4.3%
Social
1.2%
Paid
1.6%

Headcount Trend

Current headcount: ~18

Marketing Team

Marketing Team Size
1 (6% of company)