Marketing & Communications Assistant

Hinckley, Coventry, UK (Hybrid)

Salary Not AvailableEntry Level2+ years expFull time

Posted 3 weeks ago

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Job Summary

Own the content and campaigns that connect product, sales, and customers, with hands on marketing ops, events support, and CRM reporting.

  • Content & Campaigns: Update websites and social pages, create promotional materials, collect market feedback, and collaborate on launches.
  • Lead Gen & CRM: Optimise landing pages and content to convert leads, and track performance in the CRM to inform strategy.
  • Sales & Admin Enablement: Coordinate with sales, manage enquiries, process orders, and keep CRM data clean for campaigns.

Job Description

  • Marketing & Content Creation: Update websites and social pages; Attend conferences with the sales team to capture content; support event organisation; Prepare marketing materials; Align messaging with sales; Liaise with external marketing team; Collaborate with CDU designers for retail displays; Gather customer and market feedback; Create promotional content for new product launches.
  • Lead Generation: Optimise landing pages and content to identify and convert leads; Utilise CRM systems to track and report on campaign performance.
  • Administration: Organise calls to existing customers; Support marketing campaigns and strengthen relationships; Handle customer enquiries about ongoing promotions; Process sales orders; Update CRM with customer records and pricing; Provide general support across marketing and communications; Undertake delegated tasks from Commercial Manager.

Requirements

  • 2-3 years’ experience in a similar role, ideally covering both B2B and B2C marketing
  • Experience with CRM systems (e.g. Salesforce, Odoo, or similar)
  • Familiarity with AI tools and marketing automation platforms
  • Degree in Marketing, or similar field

Nice to have

  • Experience with multi-brand marketing would be advantageous

Benefits

  • Enhanced holiday entitlement, increasing with length of service
  • 24 hour access to free health, wellbeing, legal, and financial support
  • Access to internal mental health first aider and domestic abuse ambassador
  • Discounts platform and wellbeing hub
  • Enhanced maternity, paternity, adoption, and sick pay

Marketing Team

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