Manager, Marketing & eCommerce Consulting EMEA
Watford, Harrow, UK (Unknown)
Posted 2 weeks ago
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Job Summary
Own and drive online performance improvements for Hilton hotels across EMEA, turning hotel level insights into repeatable actions and collaborating with media partners and internal teams to support commercial goals.
- Lead tactical campaigns and optimization processes to improve engagement and conversion.
- Build scalable, repeatable solutions and share learnings across the EMEA portfolio.
Job Description
Responsibilities
- Support hotels across EMEA in identifying opportunities to strengthen their online presence, improve campaign performance, and drive revenue during key periods.
- Work closely with media partners, hotel teams, and internal stakeholders to review performance, uncover insights, and recommend practical actions that support commercial goals.
- Spot successful approaches at hotel level and help turn them into repeatable solutions that can benefit the wider EMEA portfolio.
- Explore new ways to improve engagement and conversion across online channels, sharing learnings and best practices with the wider team.
- Collaborate positively as part of a busy, supportive team, building strong relationships and contributing to shared priorities across Marketing and eCommerce.
- Take a hands-on approach to delivery, confidently getting involved in the detail when needed to help move work forward and achieve results.
Requirements
- BA / BSc / Bachelor’s degree or equivalent experience in lieu thereof
- A confident problem-solver who can use sound judgement to make decisions and move work forward.
- Comfortable using insight, data, and commercial understanding to identify opportunities and recommend practical actions.
- Clear and engaging communicator, able to share ideas, updates, and recommendations with confidence.
- Well organised and able to balance multiple priorities in a fast-paced team environment.
- Experience in eCommerce, digital marketing, or online performance, with an interest in using digital media & advertising channels.
- Previous hands-on experience with Google and Meta Ads. Proven ability to manage and optimise campaigns with clear performance outcomes.
- Proficient in Microsoft Office Suite
Preferred
- Previous experience with Salesforce
- Previous experience with MicroStrategy and Power BI
- Previous experience working with or at digital agencies
Benefits
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)
Hilton
LUV Infinity Group is an exciting UK based umbrella company for a multitude of brands, ranging from nightclubs, bars to restaurants all over the United KingdomLUV Infinity Group has a firm Impression on the UK Nightlife and hospitality industry with our venues bringing thousands of smiles to customers faces every day since 2009; and we only continue to expand and grow today.We pride ourselves on thinking outside of the box, being innovative within our ideas & providing the best quality product across each and every diverse brand that we have created.Focusing at the heart of our business, our people; we believe a successful business begins with the people who operate it & we continually reinvent the wheel when it comes to what makes us good employers – this is what drives us.
