Responsibilities

• Generate high-quality leads through targeted calls
• Communicate product features confidently and accurately
• Identify and respond to prospective customers’ needs effectively
• Maintain organised records of customer interactions
• Organise and update data to maximise the chances of phone conversations
• Collaborate and support your colleagues to foster a strong team dynamic
• Deliver a consistently high standard of professionalism in all interactions

Requirements

• Exceptional written and verbal communication skills in English
• Positive attitude and results driven
• Strong team collaboration and interpersonal skills
• Confidence in leading conversations and handling objections
• Excellent organisational skills and attention to detail
• Ability to learn new processes quickly

Preferred

• Fluency in an additional language (e.g., German, French, Spanish, Italian, Portuguese, Mandarin, Korean)
• Educated to degree level or possess equivalent professional experience
• A scientific background in Chemistry or Biology
• Experience with CRM systems or Salesforce
• Previous experience in a call centre or other target-driven environments (lead generation, telesales, B2B, customer service, etc.)

Benefits

• Casual dress
• Company events
• Company pension
• Free flu jabs
• Health & wellbeing programme
• Profit sharing
• Sick pay
• Work from home