Public Relations and Communications Manager
Migrant Help
UK (Remote)
In-houseFull-timeSenior level
1 day ago
Housing Communications & Engagement Officer
Birmingham, UK (Hybrid)
£35K/yr – £44K/yrMid LevelFull time
Posted 7 weeks ago
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Job Summary
Own and shape community engagement across projects, coordinating diverse residents and turning feedback into accessible communications and policy input.
- Lead engagement plans and deliver across multiple projects with deadlines, focusing on meaningful resident participation.
- Collaborate with marginalised groups and operational services to improve outreach and capture feedback for policy or strategy input.
- Measure engagement impact and distill insights for senior leaders to drive communication approaches and community outcomes.
Job Description
Responsibilities
- Design and deliver engagement plans that maximise participation across a range of projects
- Lead and support a wide range of communications and engagement projects, ensuring delivery to a high standard and within deadlines
- Work closely with residents and communities, including marginalised groups, to improve engagement and respond to feedback
- Develop and share clear, accessible communications across multiple channels and audiences
- Facilitate effective relationships with operational services and contribute to corporate campaigns
- Support policy and strategy development by ensuring residents have meaningful opportunities to contribute
- Monitor and evaluate engagement activities, identifying improvements and lessons learned
- Produce briefings and updates for senior leaders on engagement and communications activity
Requirements
- Experience of delivering communications plans using project management techniques
- Experience of supporting and engaging with diverse communities, tailoring communications accordingly
- Experience of designing and facilitating events such as workshops and engagement sessions
- Knowledge of a range of communication methods and how to apply them effectively to different audiences
- Strong ability to build relationships with residents across diverse backgrounds, including delivering difficult messages
- Ability to communicate effectively using both digital and face-to-face methods
- Excellent organisational skills, with the ability to manage competing priorities and deadlines
- Ability to develop accessible content and support operational teams with engagement approaches
- Experience of analysing data and presenting insights in a clear and meaningful way
Birmingham City Council
Local Government for Birmingham, England. Birmingham City Council, based in The Council House, Victoria Square, Birmingham B1 1BB, is the largest local authority in the UK. Serving a population of over a million citizens. Corporate PlanBirmingham and its citizens face significant opportunities and challenges and the council must be bold, ambitious, and confident: Bold in its aspiration, ambitious in setting its priorities, and confident in its ability to delivering them. The Corporate Plan 2022 to 2026 provides a common basis for our strategic planning and a focus on tackling inequalities and creating opportunities for citizens to live longer, healthier, and happier lives.Our strategic outcomes and prioritiesA Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.Follow us on social media https://www.birmingham.gov.uk/info/20179/news_and_publications/537/social_media
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