Head of DTC

Alcester, Worcestershire, UK (Hybrid)

Salary Not AvailableSenior LevelFull time

Posted 2 months ago

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Job Summary

Own end-to-end growth engine for a DTC brand, driving paid media, site funnel optimization, retention, and marketplace P&L while building a high-performing team and a data-driven strategy to hit CAC, ROAS, and LTV targets.

  • Lead the growth scope across paid channels, CRO, retention, and marketplace performance as key engines of profitability.
  • Build and guide a hands-on team (CRM, analytics, creators) with clear objectives and smart resourcing decisions.
  • Set annual budgets and rolling forecasts to optimize CAC/ROAS and overall LTV across the business.

Job Description

Responsibilities

  • Paid media and acquisition — end-to-end ownership across Meta, Google, TikTok, programmatic, and affiliates. You'll have a strong point of view on the right balance of in-house vs. agency capability — and the experience to act on it.
  • Team and leadership — line managing a high-performing team across CRM, analytics, and creators. Setting clear objectives, making smart calls on headcount and agency support.
  • Website and onsite funnel — full ownership of the site, CRO programme, SEO, and digital PR.
  • Growth strategy and commercial planning — annual budget, rolling forecasts, CAC, ROAS, CM2, payback, AOV, and LTV targets. Accountable for hitting them.
  • Creative performance — owning creative as a growth lever, building testing roadmaps, staying ahead of formats and platforms.
  • Amazon and marketplaces — full P&L ownership with our agency partner.
  • Retention and CRM — accountable for LTV performance, working closely with our CRM Manager on segmentation, automation, and personalisation

Requirements

  • You've grown a DTC brand before — ideally consumer goods, health, wellness, or food and drink — and ideally through the £10M mark
  • You're a genuine player-coach who sees hands-on work as how you stay sharp and earn your team's respect
  • You know performance marketing inside out — how Meta and Google actually work today, not two years ago
  • You're data-driven but you have a feel for the business. You know which numbers matter and you can tell the story behind them
  • You've owned a budget and been accountable for the return it generates
  • You thrive in small, fast-moving teams and don't need a big org around you to be effective

Nice to have

  • Bonus points for experience in international DTC, working alongside a retail business, or a strong point of view on emerging channels like TikTok Shop or YouTube.

Benefits

  • Hybrid working (2 days/week in office)
  • 25 days annual leave
  • Pension (3% company contribution)
  • A team of brilliant, mission-driven people building something genuinely different
Gutology logo

Gutology

Rebalancing the microbiome, one daily habit at a time.

Founded in 2020
London, England, GBR
10 employees (2 in marketing)

Recent Ads

Traffic Signals

Monthly Visitors
293.3K
Traffic Source Mix
Search
35%
Direct
13.4%
Referral
4.3%
Social
29.8%
Paid
10.6%

Headcount Trend

Current headcount: ~10

Marketing Team

Marketing Team Size
2 (20% of company)

Funding

Last Raise
Seed