Head of Communications

Dartford, Bexley, UK (Hybrid)

£64K/yr – £81K/yrSenior LevelFull time

Posted 2 weeks ago

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Job Summary

Own the narrative and reputation at Moat by shaping strategy, leading a top-tier comms team, and aligning executives on messaging that moves organizational change.

  • Own the communications strategy and ensure it anchors brand, stakeholder trust, and community impact.
  • Lead a high-performing team and build capability across internal, external, and digital channels.
  • Influence decision-making at the top by translating customer and colleague voices into actions and KPIs.

Job Description

Responsibilities

  • Shape the communications strategy of a purpose-driven organisation that makes a real difference to people's lives
  • Lead and develop a high-performing, ambitious communications team
  • Influence decision-making at the highest levels of the organisation
  • Drive innovation across internal, external and digital communications
  • Lead high-profile media and reputation management activity
  • Play a key role in navigating organisational change and transformation
  • Ensure customer and colleague voices are heard and reflected in everything we do

Benefits

  • Make a real impact in our communities.
  • Work with a supportive and passionate team.
  • Enjoy competitive salaries and generous leave.
  • Benefit from numerous personal and professional development opportunities.
  • Work in a hybrid way that allows you to work from our spacious Dartford office (or other regional offices including Maldon, Pollards Hill and Ashford) some days a week while also giving you the flexibility to work from home or another location that suits your needs.
  • Our commitment to creating a positive work environment has earned us recognition as one of 'The Sunday Times Best Places to Work' in 2025.
  • monthly corporate induction programme joining Moat on the first Monday of each month, bringing together new colleagues from across the business. During your first week, you'll have the opportunity to meet fellow new starters, learn about our organisation, values and strategy, and begin building relationships
Moat Homes logo

Moat Homes

4.1 Glassdoor

Moat is a housing association providing affordable homes in thriving communities for people in the South East of England. For over fifty years, we've delivered high quality general needs homes for affordable rent, retirement and independent living, and have a strong affordable home ownership offer.We are one of the Homes England's development partners. Employing over 300 people, we provide approximately 500 new homes per year.

Founded in 1966
Dartford, England, GBR
384 employees (14 in marketing)
84% recommend to a friend
85% CEO approval

Traffic Signals

Monthly Visitors
18.9K
Traffic Source Mix
Search
44.2%
Direct
46.3%
Referral
3.8%
Social
4.3%

Headcount Trend

Current headcount: ~384

Marketing Team

Marketing Team Size
8 (2% of company)
Marketing Roles Posted (Last 30 Days)
2