Responsibilities

• Leading external communications across PR, media, website, social media and customer channels.
• Managing the external communications team and coordinating workflow, planning and delivery.
• Delivering multi-channel campaigns that build reputation and support services.
• Ensuring brand consistency, quality and effective risk management across all external communications.
• Monitoring performance, engagement and campaign effectiveness using data and insight.
• Acting as a key contact for services, providing expert advice and communications support.

Requirements

• Significant experience in communications, marketing or PR.
• Proven experience leading teams and managing high-volume delivery.
• Strong campaign, digital and media experience across multiple channels.
• Excellent writing, editing and storytelling skills.
• Confidence working with data and analytics to improve performance.
• Strong stakeholder management skills, including influencing senior leaders.
• Degree in communications, marketing, journalism or related field (or equivalent experience).

Preferred

• CIPR/CIM professional qualifications or membership desirable but not essential

Benefits

• The work our teams do is varied, and no two days are the same.
• We provide an excellent offer for colleagues which includes flexible working options combined with some fantastic benefits.
• We’re here to support colleagues at every step of the way with training and development opportunities, helping you make the most of your career.